Customer Service Jobs in Loudonville, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Representative

  • Albany, NY (4 miles from Loudonville, NY)
  • 1 day ago
  • Albany, NY (4 miles from Loudonville, NY)
  • 1 day ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

IMMEDIATE HIRE Customer Service Representative

  • Latham, NY (3 miles from Loudonville, NY)
  • 1 day ago
  • Latham, NY (3 miles from Loudonville, NY)
  • 1 day ago

About the Role As a Customer Advocate, youll be the face of Carvana, delivering a seamless and exceptional car-buying experience. Youll handle 68 customer appointments daily, traveling in a...

Customer Service Representative, Specialized Services Bagster

  • Albany, NY (4 miles from Loudonville, NY)
  • 11 days ago
  • Albany, NY (4 miles from Loudonville, NY)
  • 11 days ago

Investigator (CIFI)+ Fraud Claim Law Associate (FCLA)+ Fraud Claim Law Specialist (FCLS)+ Certified Protection Professional (CPP)+ Associate in Claims (AIC)+ Chartered Property Casualty Underwriter (CPCU...

Customer Service Representative cz xs

  • Albany, NY (4 miles from Loudonville, NY)
  • 16 days ago
  • Albany, NY (4 miles from Loudonville, NY)
  • 16 days ago

Our client is seeking a Customer Service Representative in Remote opportunity. Role Description Retail Customer Service Placing order for water gallons, inquiry, delivery related calls etc....

Customer Service Representative (Insurance) - Albany or Schoharie

  • Albany, NY (4 miles from Loudonville, NY)
  • 24 days ago
  • Albany, NY (4 miles from Loudonville, NY)
  • 24 days ago

Provide in-house customer service to clients as assigned and requested....

Customer Service Rep II

  • Albany, NY (4 miles from Loudonville, NY)
  • 30+ days ago
  • Albany, NY (4 miles from Loudonville, NY)
  • 30+ days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Rep

  • Albany, NY (4 miles from Loudonville, NY)
  • 30+ days ago
  • Albany, NY (4 miles from Loudonville, NY)
  • 30+ days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Retail Customer Service Associate

  • Latham, NY (3 miles from Loudonville, NY)
  • 30+ days ago
  • Latham, NY (3 miles from Loudonville, NY)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 579 Troy Schenectady Rd, Latham,...

Loss Prevention Customer Service Associate II

  • Latham, NY (3 miles from Loudonville, NY)
  • 60+ days ago
  • Latham, NY (3 miles from Loudonville, NY)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - UniFirst

  • Watervliet, NY (3 miles from Loudonville, NY)
  • 90+ days ago
  • Watervliet, NY (3 miles from Loudonville, NY)
  • 90+ days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

PFS Customer Service Associate

  • Saratoga Springs, NY (24 miles from Loudonville, NY)
  • 90+ days ago
  • Saratoga Springs, NY (24 miles from Loudonville, NY)
  • 90+ days ago

Excellent customer service skills and must display integrity, friendliness and compassion. Must have proficient computer skills....

Demographic Data for Loudonville, NY

Moving to Loudonville, NY? Find some basic demographic data about Loudonville, NY below.


Local
National
20,201,017
534,422

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Loudonville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Loudonville, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Loudonville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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