Customer Service Jobs in Liverpool, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative, Medicare Pharmacy Contact Center
- Syracuse, NY (4 miles from Liverpool, NY)
- 1 day ago
- Syracuse, NY (4 miles from Liverpool, NY)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Loss Prevention Customer Service Associate
- Syracuse, NY (4 miles from Liverpool, NY)
- 9 days ago
- Syracuse, NY (4 miles from Liverpool, NY)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Cicero, NY (7 miles from Liverpool, NY)
- 10 days ago
- Cicero, NY (7 miles from Liverpool, NY)
- 10 days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
We are currently looking for a Customer Service Rep at Reeb Millwork to join our VALUES based organization....
We are looking for a Customer Service Representative to join our team and play a key role in assisting customers and providing accurate quotes....
Customer Service Representative Call Center & Customer Service $ 18 - $ 21 / Hour location_on Liverpool, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Customer Service Representative, Full or Part Time
- Cicero, NY (7 miles from Liverpool, NY)
- 90+ days ago
- Cicero, NY (7 miles from Liverpool, NY)
- 90+ days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Clay, NY (6 miles from Liverpool, NY)
- 90+ days ago
- Clay, NY (6 miles from Liverpool, NY)
- 90+ days ago
Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Team Member - Nights and/or Weekend Shifts
- Phoenix, NY (13 miles from Liverpool, NY)
- 90+ days ago
- Phoenix, NY (13 miles from Liverpool, NY)
- 90+ days ago
Store 4707626: 485 Main St, Phoenix, New York 13135 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Liverpool, NY
Moving to Liverpool, NY? Find some basic demographic data about Liverpool, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Liverpool, NY
Highest Education Level
Customer Services in Liverpool, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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