Customer Service Jobs in Johnson City, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate II
- Vestal, NY (7 miles from Johnson City, NY)
- 30+ days ago
- Vestal, NY (7 miles from Johnson City, NY)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Vestal, NY (7 miles from Johnson City, NY)
- 30+ days ago
- Vestal, NY (7 miles from Johnson City, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2441 Vestal Pkwy E, Vestal, NY 13850...
Customer Service Representative
- Vestal, NY (7 miles from Johnson City, NY)
- 60+ days ago
- Vestal, NY (7 miles from Johnson City, NY)
- 60+ days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Demographic Data for Johnson City, NY
Moving to Johnson City, NY? Find some basic demographic data about Johnson City, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Johnson City, NY
Highest Education Level
Customer Services in Johnson City, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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