Customer Service Jobs in Jericho, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative-PT
- White Plains, NY (20 miles from Jericho, NY)
- 8 hours ago
- White Plains, NY (20 miles from Jericho, NY)
- 8 hours ago
service....
Customer Service Representative - FT
- White Plains, NY (20 miles from Jericho, NY)
- 1 day ago
- White Plains, NY (20 miles from Jericho, NY)
- 1 day ago
service....
- New York, NY (23 miles from Jericho, NY)
- 2 days ago
- New York, NY (23 miles from Jericho, NY)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative
- Huntington Station, NY (9 miles from Jericho, NY)
- 2 days ago
- Huntington Station, NY (9 miles from Jericho, NY)
- 2 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Mandarin-speaking Customer Service Rep - Remote
- New York, NY (23 miles from Jericho, NY)
- 2 days ago
- New York, NY (23 miles from Jericho, NY)
- 2 days ago
Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!...
Remote WorkCommerical Lines Customer Service Representative
- New York, NY (23 miles from Jericho, NY)
- 2 days ago
- New York, NY (23 miles from Jericho, NY)
- 2 days ago
and Casualty License....
Customer Service Representative
- Ronkonkoma, NY (19 miles from Jericho, NY)
- 4 days ago
- Ronkonkoma, NY (19 miles from Jericho, NY)
- 4 days ago
Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....
Loss Prevention Customer Service Associate II
- New Hyde Park, NY (7 miles from Jericho, NY)
- 4 days ago
- New Hyde Park, NY (7 miles from Jericho, NY)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Bohemia, NY (21 miles from Jericho, NY)
- 6 days ago
- Bohemia, NY (21 miles from Jericho, NY)
- 6 days ago
You will be responsible for providing adequate customer service in a professional manner....
- Hauppauge, NY (19 miles from Jericho, NY)
- 6 days ago
- Hauppauge, NY (19 miles from Jericho, NY)
- 6 days ago
Our customer service team is the core that provides excellent service to our long-standing customers....
Customer Service Representative
- Melville, NY (7 miles from Jericho, NY)
- 7 days ago
- Melville, NY (7 miles from Jericho, NY)
- 7 days ago
We're looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote WorkCustomer Service Representative
- Port Washington, NY (8 miles from Jericho, NY)
- 7 days ago
- Port Washington, NY (8 miles from Jericho, NY)
- 7 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Remote WorkAssociate Laboratory Customer Service Representative
- Lake Success, NY (8 miles from Jericho, NY)
- 8 days ago
- Lake Success, NY (8 miles from Jericho, NY)
- 8 days ago
Job Description Aids customer service through the delivery of information to clinicians, hospitals, other clients and staff of Core Laboratories....
Customer Service Representative
- Elmsford, NY (23 miles from Jericho, NY)
- 9 days ago
- Elmsford, NY (23 miles from Jericho, NY)
- 9 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Loss Prevention Customer Service Associate II
- Jamaica, NY (15 miles from Jericho, NY)
- 9 days ago
- Jamaica, NY (15 miles from Jericho, NY)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Jericho, NY
Moving to Jericho, NY? Find some basic demographic data about Jericho, NY below.
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Salary for Customer Service Jobs in Jericho, NY
Highest Education Level
Customer Services in Jericho, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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