Customer Service Jobs in Highland Falls, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Patient Customer Service Representative/Aide
- Fishkill, NY (16 miles from Highland Falls, NY)
- 4 days ago
- Fishkill, NY (16 miles from Highland Falls, NY)
- 4 days ago
Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional customer service for all patients while facilitating patient flow....
Customer Service Representative
- Franklin Lakes, NJ (23 miles from Highland Falls, NY)
- 5 days ago
- Franklin Lakes, NJ (23 miles from Highland Falls, NY)
- 5 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Rep - Camera Reviewer
- Harriman, NY (5 miles from Highland Falls, NY)
- 9 days ago
- Harriman, NY (5 miles from Highland Falls, NY)
- 9 days ago
Attention to details oriented Must be able to Multi-task PTO Benefits: Medical,Dental,Vision and 401(k) with match Weekly Pay Position Responsibilities: The Customer Service Representative professionally...
Loss Prevention Customer Service Associate II
- Hartsdale, NY (24 miles from Highland Falls, NY)
- 14 days ago
- Hartsdale, NY (24 miles from Highland Falls, NY)
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Mount Kisco, NY (19 miles from Highland Falls, NY)
- 24 days ago
- Mount Kisco, NY (19 miles from Highland Falls, NY)
- 24 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Middletown, NY (24 miles from Highland Falls, NY)
- 30+ days ago
- Middletown, NY (24 miles from Highland Falls, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
- New City, NY (12 miles from Highland Falls, NY)
- 45+ days ago
- New City, NY (12 miles from Highland Falls, NY)
- 45+ days ago
Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative
- Buchanan, NY (6 miles from Highland Falls, NY)
- 45+ days ago
- Buchanan, NY (6 miles from Highland Falls, NY)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for Highland Falls, NY
Moving to Highland Falls, NY? Find some basic demographic data about Highland Falls, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Highland Falls, NY
Highest Education Level
Customer Services in Highland Falls, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Billing
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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