Customer Service Jobs in Hicksville, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Customer Service Representative

  • Port Washington, NY (10 miles from Hicksville, NY)
  • 12 days ago
  • Port Washington, NY (10 miles from Hicksville, NY)
  • 12 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • New York, NY (24 miles from Hicksville, NY)
  • 2 days ago
  • New York, NY (24 miles from Hicksville, NY)
  • 2 days ago

Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (23 miles from Hicksville, NY)
  • 3 days ago
  • Englewood Cliffs, NJ (23 miles from Hicksville, NY)
  • 3 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Internal Sales and Customer Service Representative

  • New York, NY (24 miles from Hicksville, NY)
  • 7 days ago
  • New York, NY (24 miles from Hicksville, NY)
  • 7 days ago

Prepare sales reports, presentations, and customer service metrics for internal use....

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (17 miles from Hicksville, NY)
  • 9 days ago
  • New Rochelle, NY (17 miles from Hicksville, NY)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (RSS)

  • New York, NY (24 miles from Hicksville, NY)
  • 9 days ago
  • New York, NY (24 miles from Hicksville, NY)
  • 9 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

lp customer service associate II

  • Yonkers, NY (22 miles from Hicksville, NY)
  • 10 days ago
  • Yonkers, NY (22 miles from Hicksville, NY)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II

  • New York, NY (24 miles from Hicksville, NY)
  • 11 days ago
  • New York, NY (24 miles from Hicksville, NY)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Ronkonkoma, NY (18 miles from Hicksville, NY)
  • 12 days ago
  • Ronkonkoma, NY (18 miles from Hicksville, NY)
  • 12 days ago

Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....

Customer Service Representative - Westchester

  • White Plains, NY (22 miles from Hicksville, NY)
  • 12 days ago
  • White Plains, NY (22 miles from Hicksville, NY)
  • 12 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Associate - Marken

  • Laurelton, NY (13 miles from Hicksville, NY)
  • 13 days ago
  • Laurelton, NY (13 miles from Hicksville, NY)
  • 13 days ago

Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....

Customer Service Representative

  • Merrick, NY (7 miles from Hicksville, NY)
  • 17 days ago
  • Merrick, NY (7 miles from Hicksville, NY)
  • 17 days ago

Work is widely varied, to include involvement with customers, customer service operations, field operations and accounting....

Customer Service Representative

  • Farmingdale, NY (5 miles from Hicksville, NY)
  • 19 days ago
  • Farmingdale, NY (5 miles from Hicksville, NY)
  • 19 days ago

Customer Service Representative Primary Purpose of the Position Modern Aviation is a Fixed Base Operator (FBO) that services private jets....

Loss Prevention Customer Service Associate II

  • Hartsdale, NY (23 miles from Hicksville, NY)
  • 20 days ago
  • Hartsdale, NY (23 miles from Hicksville, NY)
  • 20 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep I

  • Flushing, NY (15 miles from Hicksville, NY)
  • 21 days ago
  • Flushing, NY (15 miles from Hicksville, NY)
  • 21 days ago

What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....

Demographic Data for Hicksville, NY

Moving to Hicksville, NY? Find some basic demographic data about Hicksville, NY below.


Local
National
41,779
1,963
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Hicksville, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hicksville, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hicksville, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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