Customer Service Jobs in Goshen, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep - Camera Reviewer
- Harriman, NY (12 miles from Goshen, NY)
- 16 days ago
- Harriman, NY (12 miles from Goshen, NY)
- 16 days ago
Attention to details oriented Must be able to Multi-task PTO Benefits: Medical,Dental,Vision and 401(k) with match Weekly Pay Position Responsibilities: The Customer Service Representative professionally...
Retail Customer Service Associate
- Middletown, NY (8 miles from Goshen, NY)
- 30+ days ago
- Middletown, NY (8 miles from Goshen, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...
- New City, NY (24 miles from Goshen, NY)
- 45+ days ago
- New City, NY (24 miles from Goshen, NY)
- 45+ days ago
Customer Service Associate Call Center & Customer Service $ 21 / Hour location_on New City, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative
- Buchanan, NY (22 miles from Goshen, NY)
- 45+ days ago
- Buchanan, NY (22 miles from Goshen, NY)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 20 - $ 23 / Hour location_on Buchanan, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...
Demographic Data for Goshen, NY
Moving to Goshen, NY? Find some basic demographic data about Goshen, NY below.
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Salary for Customer Service Jobs in Goshen, NY
Highest Education Level
Customer Services in Goshen, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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