Customer Service Jobs in Fulton, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Hybrid
- Syracuse, NY (22 miles from Fulton, NY)
- 14 hours ago
- Syracuse, NY (22 miles from Fulton, NY)
- 14 hours ago
The Hanover Insurance Group is an industry leading property and casualty insurance company with over 160 years of rich history and tradition....
Customer Service Representative
- Syracuse, NY (22 miles from Fulton, NY)
- 7 days ago
- Syracuse, NY (22 miles from Fulton, NY)
- 7 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Syracuse, NY (22 miles from Fulton, NY)
- 9 days ago
- Syracuse, NY (22 miles from Fulton, NY)
- 9 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Cicero, NY (19 miles from Fulton, NY)
- 30+ days ago
- Cicero, NY (19 miles from Fulton, NY)
- 30+ days ago
Provide outstanding customer service. Essential Functions: Act as the front line customer service provider and first impression officer by warmly greeting the customer whether by phone or walk-in....
Customer Service Representative, Full or Part Time
- Cicero, NY (19 miles from Fulton, NY)
- 90+ days ago
- Cicero, NY (19 miles from Fulton, NY)
- 90+ days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Clay, NY (12 miles from Fulton, NY)
- 90+ days ago
- Clay, NY (12 miles from Fulton, NY)
- 90+ days ago
Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Team Member - Nights and/or Weekend Shifts
- Phoenix, NY (4 miles from Fulton, NY)
- 90+ days ago
- Phoenix, NY (4 miles from Fulton, NY)
- 90+ days ago
Store 4707626: 485 Main St, Phoenix, New York 13135 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Fulton, NY
Moving to Fulton, NY? Find some basic demographic data about Fulton, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fulton, NY
Highest Education Level
Customer Services in Fulton, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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