Customer Service Jobs in Freeport, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Port Washington, NY (14 miles from Freeport, NY)
- 6 days ago
- Port Washington, NY (14 miles from Freeport, NY)
- 6 days ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
IN PERSON HIRING EVENT - CUSTOMER SERVICE REPRESENTATIVES (New York)
- New York, NY (22 miles from Freeport, NY)
- 5 hours ago
- New York, NY (22 miles from Freeport, NY)
- 5 hours ago
service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (22 miles from Freeport, NY)
- 2 days ago
- New York, NY (22 miles from Freeport, NY)
- 2 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Internal Sales and Customer Service Representative
- New York, NY (22 miles from Freeport, NY)
- 2 days ago
- New York, NY (22 miles from Freeport, NY)
- 2 days ago
Prepare sales reports, presentations, and customer service metrics for internal use....
Customer Service Representative
- New York, NY (22 miles from Freeport, NY)
- 2 days ago
- New York, NY (22 miles from Freeport, NY)
- 2 days ago
The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 7PM EST with the ability to adjust shifts with notice based on business needs....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (21 miles from Freeport, NY)
- 3 days ago
- New Rochelle, NY (21 miles from Freeport, NY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Insurance Rep Customer Service Personal Lines
- Astoria, NY (19 miles from Freeport, NY)
- 3 days ago
- Astoria, NY (19 miles from Freeport, NY)
- 3 days ago
As a Personal Lines CSR, you will be a key point of contact for our clients, assisting with day-to-day service needs on home, auto, renters, and other personal insurance policies....
Customer Service Representative (RSS)
- New York, NY (22 miles from Freeport, NY)
- 4 days ago
- New York, NY (22 miles from Freeport, NY)
- 4 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Retail Loss Prevention Customer Service Associate I
- Bay Shore, NY (19 miles from Freeport, NY)
- 6 days ago
- Bay Shore, NY (19 miles from Freeport, NY)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- New York, NY (22 miles from Freeport, NY)
- 6 days ago
- New York, NY (22 miles from Freeport, NY)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Ronkonkoma, NY (23 miles from Freeport, NY)
- 6 days ago
- Ronkonkoma, NY (23 miles from Freeport, NY)
- 6 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Customer Service Representative
- Lynbrook, NY (4 miles from Freeport, NY)
- 7 days ago
- Lynbrook, NY (4 miles from Freeport, NY)
- 7 days ago
Due to our continued growth, we are seeking self-motivated individuals to add to our top-notch Customer Service team....
Customer Service Associate - Marken
- Laurelton, NY (8 miles from Freeport, NY)
- 8 days ago
- Laurelton, NY (8 miles from Freeport, NY)
- 8 days ago
Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....
LP Customer Service Associate II
- Westbury, NY (9 miles from Freeport, NY)
- 9 days ago
- Westbury, NY (9 miles from Freeport, NY)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Merrick, NY (1 mile from Freeport, NY)
- 11 days ago
- Merrick, NY (1 mile from Freeport, NY)
- 11 days ago
Work is widely varied, to include involvement with customers, customer service operations, field operations and accounting....
Demographic Data for Freeport, NY
Moving to Freeport, NY? Find some basic demographic data about Freeport, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Freeport, NY
Highest Education Level
Customer Services in Freeport, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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