Customer Service Jobs in Forest Hills, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (13 miles from Forest Hills, NY)
- 1 day ago
- New Rochelle, NY (13 miles from Forest Hills, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Jersey City, NJ (12 miles from Forest Hills, NY)
- 1 day ago
- Jersey City, NJ (12 miles from Forest Hills, NY)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (17 miles from Forest Hills, NY)
- 1 day ago
- Newark, NJ (17 miles from Forest Hills, NY)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (21 miles from Forest Hills, NY)
- 1 day ago
- Paterson, NJ (21 miles from Forest Hills, NY)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Insurance Rep Customer Service Personal Lines
- Astoria, NY (5 miles from Forest Hills, NY)
- 1 day ago
- Astoria, NY (5 miles from Forest Hills, NY)
- 1 day ago
As a Personal Lines CSR, you will be a key point of contact for our clients, assisting with day-to-day service needs on home, auto, renters, and other personal insurance policies....
Customer Service Representative
- Elizabeth, NJ (17 miles from Forest Hills, NY)
- 1 day ago
- Elizabeth, NJ (17 miles from Forest Hills, NY)
- 1 day ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative (RSS)
- New York, NY (8 miles from Forest Hills, NY)
- 1 day ago
- New York, NY (8 miles from Forest Hills, NY)
- 1 day ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
lp customer service associate II
- Yonkers, NY (16 miles from Forest Hills, NY)
- 2 days ago
- Yonkers, NY (16 miles from Forest Hills, NY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Bayonne, NJ (14 miles from Forest Hills, NY)
- 2 days ago
- Bayonne, NJ (14 miles from Forest Hills, NY)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (12 miles from Forest Hills, NY)
- 2 days ago
- Secaucus, NJ (12 miles from Forest Hills, NY)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (22 miles from Forest Hills, NY)
- 3 days ago
- Glen Rock, NJ (22 miles from Forest Hills, NY)
- 3 days ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
Retail Loss Prevention Customer Service Associate II
- New York, NY (8 miles from Forest Hills, NY)
- 3 days ago
- New York, NY (8 miles from Forest Hills, NY)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Representative/Cashier
- Yonkers, NY (16 miles from Forest Hills, NY)
- 3 days ago
- Yonkers, NY (16 miles from Forest Hills, NY)
- 3 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (19 miles from Forest Hills, NY)
- 4 days ago
- Bloomfield, NJ (19 miles from Forest Hills, NY)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Lynbrook, NY (9 miles from Forest Hills, NY)
- 5 days ago
- Lynbrook, NY (9 miles from Forest Hills, NY)
- 5 days ago
Due to our continued growth, we are seeking self-motivated individuals to add to our top-notch Customer Service team....
Demographic Data for Forest Hills, NY
Moving to Forest Hills, NY? Find some basic demographic data about Forest Hills, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forest Hills, NY
Highest Education Level
Customer Services in Forest Hills, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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