Customer Service Jobs in Essex, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - UniFirst ($1,000 Sign On)
- Essex Junction, VT (24 miles from Essex, NY)
- 10 hours ago
- Essex Junction, VT (24 miles from Essex, NY)
- 10 hours ago
Provide excellent customer service to both customers and UniFirst personnel....
Customer Service Associate - Miller Center
- Burlington, VT (17 miles from Essex, NY)
- 4 days ago
- Burlington, VT (17 miles from Essex, NY)
- 4 days ago
High school diploma or equivalent and two (2) years of experience in an administrative office environment with an emphasis in customer service required....
Customer Service Rep Teller Support Specialist
- Essex Junction, VT (24 miles from Essex, NY)
- 21 days ago
- Essex Junction, VT (24 miles from Essex, NY)
- 21 days ago
The person in this position will routinely move between the customer service desk and teller line as needed....
Customer Service Representative
- Winooski, VT (20 miles from Essex, NY)
- 60+ days ago
- Winooski, VT (20 miles from Essex, NY)
- 60+ days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Demographic Data for Essex, NY
Moving to Essex, NY? Find some basic demographic data about Essex, NY below.
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Salary for Customer Service Jobs in Essex, NY
Highest Education Level
Customer Services in Essex, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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