Customer Service Jobs in East Aurora, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Speaking Customer Service Rep.
- Buffalo, NY (17 miles from East Aurora, NY)
- 2 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 2 days ago
Spanish Speaking Customer Service Representative. Toni DuBois Agency, LLC. Part Time. Benefits....
Customer Service Representative
- Tonawanda, NY (21 miles from East Aurora, NY)
- 2 days ago
- Tonawanda, NY (21 miles from East Aurora, NY)
- 2 days ago
Provide outstanding customer service....
Customer Service Representative II (Park and Recreation - Non-Civil Service)
- Marilla, NY (4 miles from East Aurora, NY)
- 2 days ago
- Marilla, NY (4 miles from East Aurora, NY)
- 2 days ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Customer Service Representative
- Warsaw, NY (21 miles from East Aurora, NY)
- 2 days ago
- Warsaw, NY (21 miles from East Aurora, NY)
- 2 days ago
This position must be able to adapt well in the face of workplace stressors such as customers service complaints....
Customer Service Representative - PT
- Buffalo, NY (17 miles from East Aurora, NY)
- 9 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 9 days ago
service....
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 18 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 18 days ago
We are hiring full-time customer service representatives to start on July 28, 2025....
Centivo On-site Hiring Event - Customer Service Representatives
- Buffalo, NY (17 miles from East Aurora, NY)
- 24 days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 24 days ago
Prior customer service experience in health insurance is a plus but not required as we provide a paid training program scheduled to start Monday, June 30, 2025, Monday to Friday in the Buffalo office...
Retail Customer Service Associate
- Cheektowaga, NY (14 miles from East Aurora, NY)
- 30+ days ago
- Cheektowaga, NY (14 miles from East Aurora, NY)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Showroom Customer Service Representative
- Depew, NY (11 miles from East Aurora, NY)
- 45+ days ago
- Depew, NY (11 miles from East Aurora, NY)
- 45+ days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Buffalo, NY (17 miles from East Aurora, NY)
- 45+ days ago
- Buffalo, NY (17 miles from East Aurora, NY)
- 45+ days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Customer Service Representative
- Depew, NY (11 miles from East Aurora, NY)
- 90+ days ago
- Depew, NY (11 miles from East Aurora, NY)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for East Aurora, NY
Moving to East Aurora, NY? Find some basic demographic data about East Aurora, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in East Aurora, NY
Highest Education Level
Customer Services in East Aurora, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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