Customer Service Jobs in Dobbs Ferry, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Customer Service Representative

  • Paterson, NJ (17 miles from Dobbs Ferry, NY)
  • 2 days ago
  • Paterson, NJ (17 miles from Dobbs Ferry, NY)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Newark, NJ (24 miles from Dobbs Ferry, NY)
  • 2 days ago
  • Newark, NJ (24 miles from Dobbs Ferry, NY)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Jersey City, NJ (22 miles from Dobbs Ferry, NY)
  • 2 days ago
  • Jersey City, NJ (22 miles from Dobbs Ferry, NY)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Franklin Lakes, NJ (17 miles from Dobbs Ferry, NY)
  • 2 days ago
  • Franklin Lakes, NJ (17 miles from Dobbs Ferry, NY)
  • 2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Bank/Credit Union Contact Center Customer Service Representative (CCC)

  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 3 days ago
  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 3 days ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

GEICO Customer Service Representative

  • Hempstead, NY (24 miles from Dobbs Ferry, NY)
  • 4 days ago
  • Hempstead, NY (24 miles from Dobbs Ferry, NY)
  • 4 days ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Customer Service Representative/Cashier

  • Yonkers, NY (4 miles from Dobbs Ferry, NY)
  • 4 days ago
  • Yonkers, NY (4 miles from Dobbs Ferry, NY)
  • 4 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (9 miles from Dobbs Ferry, NY)
  • 5 days ago
  • Englewood Cliffs, NJ (9 miles from Dobbs Ferry, NY)
  • 5 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Warehouse & Customer Service Associate

  • Astoria, NY (18 miles from Dobbs Ferry, NY)
  • 6 days ago
  • Astoria, NY (18 miles from Dobbs Ferry, NY)
  • 6 days ago

Service Providing outstanding customer service to customers in-person, over the phone and via email....

Customer Service Representative

  • Newark, NJ (24 miles from Dobbs Ferry, NY)
  • 8 days ago
  • Newark, NJ (24 miles from Dobbs Ferry, NY)
  • 8 days ago

Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!...

Remote Work

Customer Service Representative SWCC Bilingual Spanish (Remote, NY)

  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 10 days ago
  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 10 days ago

. - Previous experience in customer service preferred EEO Statement Maximus is an equal opportunity employer....

Customer Service Representatives (New York)

  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 10 days ago
  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 10 days ago

service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...

Bilingual Customer Service Representative - Mandarin/Cantonese (Remote in New York, NY)

  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 11 days ago
  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 11 days ago

. - Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority #LI-Remote EEO Statement Maximus is an equal opportunity employer....

Bilingual Customer Service Representative Russian (Remote in New York, NY)

  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 12 days ago
  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 12 days ago

. - Previous experience in customer service preferred. #NYSOHPriority #NYSOHcsrNEWYORK #NYSOHbilcsrs #NYSOHcsr EEO Statement Maximus is an equal opportunity employer....

Customer Service Representative Bilingual Spanish (Remote in New York, NY)

  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 12 days ago
  • New York, NY (19 miles from Dobbs Ferry, NY)
  • 12 days ago

Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority Youtube Video EEO Statement Maximus is an equal opportunity employer....

Demographic Data for Dobbs Ferry, NY

Moving to Dobbs Ferry, NY? Find some basic demographic data about Dobbs Ferry, NY below.


Local
National
11,587
315
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Dobbs Ferry, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dobbs Ferry, NY offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dobbs Ferry, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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