Customer Service Jobs in Brooklyn, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (9 miles from Brooklyn, NY)
- 60+ days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
LP Customer Service Associate II Watchung NJ
- Plainfield, NJ (23 miles from Brooklyn, NY)
- 1 day ago
- Plainfield, NJ (23 miles from Brooklyn, NY)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Flushing, NY (9 miles from Brooklyn, NY)
- 1 day ago
- Flushing, NY (9 miles from Brooklyn, NY)
- 1 day ago
What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
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Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Parsippany, NJ (24 miles from Brooklyn, NY)
- 1 day ago
- Parsippany, NJ (24 miles from Brooklyn, NY)
- 1 day ago
) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...
Customer Service Representative - Cardmember Services
- Hackensack, NJ (13 miles from Brooklyn, NY)
- 3 days ago
- Hackensack, NJ (13 miles from Brooklyn, NY)
- 3 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Customer Service Representative - PT
- New York, NY (3 miles from Brooklyn, NY)
- 4 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 4 days ago
service....
Customer Service Representative
- Flushing, NY (9 miles from Brooklyn, NY)
- 5 days ago
- Flushing, NY (9 miles from Brooklyn, NY)
- 5 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
- Newark, NJ (9 miles from Brooklyn, NY)
- 5 days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 5 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
- New York, NY (3 miles from Brooklyn, NY)
- 5 days ago
- New York, NY (3 miles from Brooklyn, NY)
- 5 days ago
Preferred Skills: Strong customer service and communication skills. Ability to multitask in a fast-paced environment....
Customer Service Associate NY New England
- Newark, NJ (9 miles from Brooklyn, NY)
- 6 days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 6 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative - PT
- East Elmhurst, NY (7 miles from Brooklyn, NY)
- 6 days ago
- East Elmhurst, NY (7 miles from Brooklyn, NY)
- 6 days ago
service....
Customer Service Representative
- Newark, NJ (9 miles from Brooklyn, NY)
- 7 days ago
- Newark, NJ (9 miles from Brooklyn, NY)
- 7 days ago
Customer Service Experience....
Customer Service Representative
- Parsippany, NJ (24 miles from Brooklyn, NY)
- 8 days ago
- Parsippany, NJ (24 miles from Brooklyn, NY)
- 8 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Seasonal & Regular Customer Service Representative - Roosevelt Field
- Garden City, NY (18 miles from Brooklyn, NY)
- 8 days ago
- Garden City, NY (18 miles from Brooklyn, NY)
- 8 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Demographic Data for Brooklyn, NY
Moving to Brooklyn, NY? Find some basic demographic data about Brooklyn, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brooklyn, NY
Highest Education Level
Customer Services in Brooklyn, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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