Customer Service Jobs in Bronx, NY

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 50 Jobs

Bilingual Customer Service Representative

  • Newark, NJ (14 miles from Bronx, NY)
  • 60+ days ago
  • Newark, NJ (14 miles from Bronx, NY)
  • 60+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Franklin Lakes, NJ (20 miles from Bronx, NY)
  • moments ago
  • Franklin Lakes, NJ (20 miles from Bronx, NY)
  • moments ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Bayonne, NJ (14 miles from Bronx, NY)
  • moments ago
  • Bayonne, NJ (14 miles from Bronx, NY)
  • moments ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (8 miles from Bronx, NY)
  • 10 hours ago
  • Secaucus, NJ (8 miles from Bronx, NY)
  • 10 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (14 miles from Bronx, NY)
  • 1 day ago
  • Glen Rock, NJ (14 miles from Bronx, NY)
  • 1 day ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Retail Loss Prevention Customer Service Associate II

  • New York, NY (6 miles from Bronx, NY)
  • 1 day ago
  • New York, NY (6 miles from Bronx, NY)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • Yonkers, NY (9 miles from Bronx, NY)
  • 1 day ago
  • Yonkers, NY (9 miles from Bronx, NY)
  • 1 day ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Port Washington, NY (11 miles from Bronx, NY)
  • 1 day ago
  • Port Washington, NY (11 miles from Bronx, NY)
  • 1 day ago

Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Loss Prevention Customer Service Associate II

  • Bloomfield, NJ (14 miles from Bronx, NY)
  • 2 days ago
  • Bloomfield, NJ (14 miles from Bronx, NY)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative - Westchester

  • White Plains, NY (16 miles from Bronx, NY)
  • 2 days ago
  • White Plains, NY (16 miles from Bronx, NY)
  • 2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative

  • Lynbrook, NY (17 miles from Bronx, NY)
  • 2 days ago
  • Lynbrook, NY (17 miles from Bronx, NY)
  • 2 days ago

Due to our continued growth, we are seeking self-motivated individuals to add to our top-notch Customer Service team....

Customer Service Representative II

  • Jersey City, NJ (10 miles from Bronx, NY)
  • 3 days ago
  • Jersey City, NJ (10 miles from Bronx, NY)
  • 3 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Associate - Marken

  • Laurelton, NY (13 miles from Bronx, NY)
  • 3 days ago
  • Laurelton, NY (13 miles from Bronx, NY)
  • 3 days ago

Qualifications: Minimum of 2 years of Customer Service experience required, experience in pharma industry, clinical trials, logistics or aviation transport preferred....

Customer Service Representative, Medicare Pharmacy

  • Yonkers, NY (9 miles from Bronx, NY)
  • 3 days ago
  • Yonkers, NY (9 miles from Bronx, NY)
  • 3 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Loss Prevention Customer Service Associate II

  • Totowa, NJ (14 miles from Bronx, NY)
  • 3 days ago
  • Totowa, NJ (14 miles from Bronx, NY)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Bronx, NY

Moving to Bronx, NY? Find some basic demographic data about Bronx, NY below.


Local
National
1,477,398
18,188
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Salary for Customer Service Jobs in Bronx, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bronx, NY offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bronx, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »