Customer Service Jobs in Boston, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Buffalo, NY (20 miles from Boston, NY)
- 17 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 17 days ago
service....
Customer Service Representative II (Dallas Police) (Civil Service)
- Marilla, NY (17 miles from Boston, NY)
- 3 days ago
- Marilla, NY (17 miles from Boston, NY)
- 3 days ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Spanish Speaking Customer Service Rep
- Buffalo, NY (20 miles from Boston, NY)
- 4 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 4 days ago
Our insurance agency is looking for a confident and highly motivated individual that's interested in a great entry level position of Customer Service Rep....
Customer Service Representative - PT
- Buffalo, NY (20 miles from Boston, NY)
- 4 days ago
- Buffalo, NY (20 miles from Boston, NY)
- 4 days ago
service....
Customer Service Representative
- East Aurora, NY (12 miles from Boston, NY)
- 5 days ago
- East Aurora, NY (12 miles from Boston, NY)
- 5 days ago
Principles and practices of customer service....
Retail Customer Service Associate
- Cheektowaga, NY (18 miles from Boston, NY)
- 8 days ago
- Cheektowaga, NY (18 miles from Boston, NY)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3735 Union Rd, Cheektowaga, NY 14225...
Showroom Customer Service Representative
- Depew, NY (19 miles from Boston, NY)
- 25 days ago
- Depew, NY (19 miles from Boston, NY)
- 25 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Customer Service Representative
- Buffalo, NY (20 miles from Boston, NY)
- 30+ days ago
- Buffalo, NY (20 miles from Boston, NY)
- 30+ days ago
The CSR is also expected to provide exceptional customer service and care for BestSelf Behavioral Health consumers....
Personal Lines - Customer Service
- Cheektowaga, NY (18 miles from Boston, NY)
- 30+ days ago
- Cheektowaga, NY (18 miles from Boston, NY)
- 30+ days ago
service and procedures Education NY State PC or BR license or Personal Lines Insurance license Experience Hands on insurance agency customer experience Excellent work ethic, documentation and communication...
Customer Service Representative
- Depew, NY (19 miles from Boston, NY)
- 60+ days ago
- Depew, NY (19 miles from Boston, NY)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Financial Aid Customer Service Representative
- Orchard Park, NY (8 miles from Boston, NY)
- 90+ days ago
- Orchard Park, NY (8 miles from Boston, NY)
- 90+ days ago
Reports To : Financial Aid Leadership Location : Orchard Park, NY Position Summary : The Financial Aid Customer Service Representative will ensure excellent customer service skills in every interaction...
Demographic Data for Boston, NY
Moving to Boston, NY? Find some basic demographic data about Boston, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boston, NY
Highest Education Level
Customer Services in Boston, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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