Customer Service Jobs in Avon, NY
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate II
- Rochester, NY (18 miles from Avon, NY)
- 11 days ago
- Rochester, NY (18 miles from Avon, NY)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative Bilingual Spanish (Remote in Rochester, NY)
- Rochester, NY (18 miles from Avon, NY)
- 11 days ago
- Rochester, NY (18 miles from Avon, NY)
- 11 days ago
. - Previous experience in customer service preferred. EEO Statement Maximus is an equal opportunity employer....
Customer Service Representative - SWCC (Remote in Rochester, NY)
- Rochester, NY (18 miles from Avon, NY)
- 12 days ago
- Rochester, NY (18 miles from Avon, NY)
- 12 days ago
. - Previous experience in customer service preferred EEO Statement Maximus is an equal opportunity employer....
Customer Service Representative (Remote in Rochester, NY)
- Rochester, NY (18 miles from Avon, NY)
- 12 days ago
- Rochester, NY (18 miles from Avon, NY)
- 12 days ago
. - Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority EEO Statement Maximus is an equal opportunity employer....
Customer Service Representative II - Mt. Morris, NY
- Mount Morris, NY (16 miles from Avon, NY)
- 13 days ago
- Mount Morris, NY (16 miles from Avon, NY)
- 13 days ago
. - Prior work experience in customer service, data entry and or data processing - Experience working with MS office applications (Excel, PowerPoint & Word) Preferred Requirements - Some college or...
Retail Loss Prevention Customer Service Associate II
- Pittsford, NY (15 miles from Avon, NY)
- 13 days ago
- Pittsford, NY (15 miles from Avon, NY)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Loehmanns Plz, NY (17 miles from Avon, NY)
- 18 days ago
- Loehmanns Plz, NY (17 miles from Avon, NY)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Victor, NY (16 miles from Avon, NY)
- 18 days ago
- Victor, NY (16 miles from Avon, NY)
- 18 days ago
The Customer Service Representative is part of the Customer Service Team and will be motivated and passionate about providing exceptional service to our customers....
Loss Prevention Customer Service Associate
- Rochester, NY (18 miles from Avon, NY)
- 19 days ago
- Rochester, NY (18 miles from Avon, NY)
- 19 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Long Term Care Customer Service Representative I (Rochester)
- Rochester, NY (18 miles from Avon, NY)
- 30+ days ago
- Rochester, NY (18 miles from Avon, NY)
- 30+ days ago
Customer service experience preferred....
Customer Service Representative - PT
- Rochester, NY (18 miles from Avon, NY)
- 90+ days ago
- Rochester, NY (18 miles from Avon, NY)
- 90+ days ago
service....
Demographic Data for Avon, NY
Moving to Avon, NY? Find some basic demographic data about Avon, NY below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Avon, NY
Highest Education Level
Customer Services in Avon, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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