Customer Service Jobs in Rio Rancho, NM

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 33 Jobs

Bilingual Rental Housing Customer Service Representative - Indianapolis

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 26 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 26 days ago

Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Customer Service Representative - Albuquerque

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 30+ days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Rental Housing Customer Service Representative - Indianapolis

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 30+ days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 30+ days ago

Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Bilingual Mortgage Origination - Customer Service Representative - Albuquerque

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 25 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 25 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual Rental Housing Customer Service Representative - Albuquerque

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 26 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 26 days ago

Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....

Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 26 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 26 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 30+ days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Mortgage Origination - Customer Service Representative - Albuquerque.

  • UNM, NM (16 miles from Rio Rancho, NM)
  • 8 hours ago
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 8 hours ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Rental Housing Customer Service Representative - Albuquerque

  • UNM, NM (16 miles from Rio Rancho, NM)
  • 8 hours ago
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 8 hours ago

Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....

Bilingual Customer Service Representative - Albuquerque

  • UNM, NM (16 miles from Rio Rancho, NM)
  • 8 hours ago
  • UNM, NM (16 miles from Rio Rancho, NM)
  • 8 hours ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Retail Loss Prevention Customer Service Associate II

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 12 hours ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 12 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 1 day ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative - FT

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago

service....

Customer Service Representative

  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago
  • Albuquerque, NM (14 miles from Rio Rancho, NM)
  • 2 days ago

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...

Customer Service Representative, Medicare Pharmacy

  • Rio Rancho, NM
  • 5 days ago
  • Rio Rancho, NM
  • 5 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Demographic Data for Rio Rancho, NM

Moving to Rio Rancho, NM? Find some basic demographic data about Rio Rancho, NM below.


Local
National
106,114
1,236
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Rio Rancho, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rio Rancho, NM offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rio Rancho, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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