Customer Service Jobs in New Mexico
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Are you passionate about providing exceptional service and resolving issues with care and efficiency? Were looking for a Patient Financial Services Representative to join our team and be the first...
Medical Equipment and Customer Service Representative Needed!...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Salary Not Available Position range in Santa Fe MSA $31k - $46k Per Year Customer Service Representative Highmark Health Occupation: Customer Service Representatives Location: Santa Fe, NM - 87501 Positions...
Assist customers by effectively resolving all customer service issues....
We are looking for part-time customer service agents to join our rapidly growing team!...
Customer Service Representative Flexible Scheduling
- Las Cruces, NM
- 7 days ago
- Las Cruces, NM
- 7 days ago
This position supports customer service, technical support, and customer sales interactions....
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkAs our Customer Service Representative, you'll work to help our patients check into the hospital....
Mortgage Servicing - Customer Service Representative - Albuquerq
- Albuquerque, NM
- 8 days ago
- Albuquerque, NM
- 8 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Origination - Customer Service Representative - Albuque
- Albuquerque, NM
- 8 days ago
- Albuquerque, NM
- 8 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4400 N MAIN ST, ROSWELL, NM 88201...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2711 N TELSHOR BLVD, LAS CRUCES,...
Work from Home: Customer Service Representative (Healthcare)
- Albuquerque, NM
- 10 days ago
- Albuquerque, NM
- 10 days ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkWhat You'll Do: As a Customer Service Representative, you will be the first point of contact for our valued customers....
Remote WorkDemographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Mexico
Highest Education Level
Customer Services in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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