Customer Service Jobs in New Mexico
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Remote Customer Service Representative
- Holloman Air Force Base, NM
- 5 days ago
- Holloman Air Force Base, NM
- 5 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkThis position supports customer service, technical support, and customer sales interactions....
The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily...
Medical Equipment Customer Service Representative
- Las Cruces, NM
- 7 days ago
- Las Cruces, NM
- 7 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures Use your knowledge...
Customer Service Representative - Patient Registration
- Deming, NM
- 12 days ago
- Deming, NM
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 14 days ago
- Albuquerque, NM
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Spanish Customer Service Representative
- Albuquerque, NM
- 15 days ago
- Albuquerque, NM
- 15 days ago
Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Las Cruces, NM
- 15 days ago
- Las Cruces, NM
- 15 days ago
This position supports customer service, technical support, and customer sales interactions....
Demographic Data for New Mexico
Moving to New Mexico? Find some basic demographic data about New Mexico below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Mexico
Highest Education Level
Customer Services in New Mexico offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »