Customer Service Jobs in New Mexico

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 64 Jobs

Customer Service Representative - FT

  • Albuquerque, NM
  • 4 days ago
  • Albuquerque, NM
  • 4 days ago

service....

Bilingual Mortgage Origination - Customer Service Representative - Albuquerque

  • Albuquerque, NM
  • 27 days ago
  • Albuquerque, NM
  • 27 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Bilingual Rental Housing Customer Service Representative - Indianapolis

  • Albuquerque, NM
  • 28 days ago
  • Albuquerque, NM
  • 28 days ago

Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Rental Housing Customer Service Representative - Indianapolis

  • Albuquerque, NM
  • 30+ days ago
  • Albuquerque, NM
  • 30+ days ago

Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Customer Service Representative - Albuquerque

  • Albuquerque, NM
  • 30+ days ago
  • Albuquerque, NM
  • 30+ days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Bilingual Rental Housing Customer Service Representative - Albuquerque

  • Albuquerque, NM
  • 28 days ago
  • Albuquerque, NM
  • 28 days ago

Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....

Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM
  • 28 days ago
  • Albuquerque, NM
  • 28 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

Mortgage Servicing - Customer Service Representative - Albuquerque

  • Albuquerque, NM
  • 30+ days ago
  • Albuquerque, NM
  • 30+ days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

**Remote Customer Service Representative** $14.00 HR **Please note that applicants residing in the following states are not eligible for this position:** **AK, AZ, CA, CO, CT, DE, HI, IL, ME, MD, MA...

Remote Work

Customer Service Representative

  • Santa Fe, NM
  • 1 day ago
  • Santa Fe, NM
  • 1 day ago

Customer Service Representative **Job Description Summary** The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...

Spanish Bilingual Remote Customer Service Representative

  • Columbus, NM
  • 1 day ago
  • Columbus, NM
  • 1 day ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....

Bilingual Customer Service Representative - Albuquerque

  • UNM, NM
  • 2 days ago
  • UNM, NM
  • 2 days ago

As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....

Retail Loss Prevention Customer Service Associate II

  • Albuquerque, NM
  • 2 days ago
  • Albuquerque, NM
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for New Mexico

Moving to New Mexico? Find some basic demographic data about New Mexico below.


Local
National
2,115,093
43,399

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in New Mexico

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Mexico offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Mexico
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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