Customer Service Jobs in Kirtland, NM
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkInterventional Spine Clinic Customer Service Representative
- Farmington, NM (24 miles from Kirtland, NM)
- 12 days ago
- Farmington, NM (24 miles from Kirtland, NM)
- 12 days ago
***Monday through Friday 08:00am - 05:00pm The Customer Service Representative is entrusted to provide excellent service and set a positive tone for every customer while serving as the liaison between...
Retail Customer Service Associate
- Farmington, NM (24 miles from Kirtland, NM)
- 45+ days ago
- Farmington, NM (24 miles from Kirtland, NM)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4500 E MAIN ST, FARMINGTON, NM 87402...
Customer Service Representative
- Farmington, NM (24 miles from Kirtland, NM)
- 90+ days ago
- Farmington, NM (24 miles from Kirtland, NM)
- 90+ days ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Demographic Data for Kirtland, NM
Moving to Kirtland, NM? Find some basic demographic data about Kirtland, NM below.
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Salary for Customer Service Jobs in Kirtland, NM
Highest Education Level
Customer Services in Kirtland, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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