Customer Service Jobs in Albuquerque, NM
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Bilingual FHA Mortgage Origination - Customer Service Representative
- Albuquerque, NM
- 11 days ago
- Albuquerque, NM
- 11 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures Use your knowledge...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 14 days ago
- Albuquerque, NM
- 14 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Spanish Customer Service Representative
- Albuquerque, NM
- 15 days ago
- Albuquerque, NM
- 15 days ago
Position: Customer Service Representative Location: 4200 Osuna Rd, Albuquerque NM Terms: Full-time Pay: $18/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
Customer Service Associate Requisition ID req32745 Working Title Customer Service Associate Position Grade 05 Position Summary Successful candidatewill be self-motivated and able to take responsibility...
Retail Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 45+ days ago
- Albuquerque, NM
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Healthcare) - Remote
- Albuquerque, NM
- 45+ days ago
- Albuquerque, NM
- 45+ days ago
Other qualifications for our Customer Service Representative (Remote) role include: Passion for helping others and strong customer service orientation Minimum 6 months customer service experience Verifiable...
Remote WorkThe Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Pharmacy Customer Service Associate
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 90+ days ago
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
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Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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