Customer Service Jobs in Albuquerque, NM
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
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Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 27 days ago
- Albuquerque, NM
- 27 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 28 days ago
- Albuquerque, NM
- 28 days ago
Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Customer Service Representative - Albuquerque
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Bilingual Rental Housing Customer Service Representative - Albuquerque
- Albuquerque, NM
- 28 days ago
- Albuquerque, NM
- 28 days ago
Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 28 days ago
- Albuquerque, NM
- 28 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 30+ days ago
- Albuquerque, NM
- 30+ days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Origination - Customer Service Representative - Albuquerque.
- UNM, NM (2 miles from Albuquerque, NM)
- 2 days ago
- UNM, NM (2 miles from Albuquerque, NM)
- 2 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Rental Housing Customer Service Representative - Albuquerque
- UNM, NM (2 miles from Albuquerque, NM)
- 2 days ago
- UNM, NM (2 miles from Albuquerque, NM)
- 2 days ago
Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Bilingual Customer Service Representative - Albuquerque
- UNM, NM (2 miles from Albuquerque, NM)
- 2 days ago
- UNM, NM (2 miles from Albuquerque, NM)
- 2 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Retail Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 2 days ago
- Albuquerque, NM
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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