Customer Service Jobs in Albuquerque, NM

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Retail Loss Prevention Customer Service Associate

  • Albuquerque, NM
  • 5 days ago
  • Albuquerque, NM
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Albuquerque, NM Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

LP Customer Service Associate II LP Customer Service Associate II

  • Albuquerque, NM
  • 12 days ago
  • Albuquerque, NM
  • 12 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Albuquerque, NM Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to...

Medical Equipment Customer Service Representative

  • Albuquerque, NM
  • 14 days ago
  • Albuquerque, NM
  • 14 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

LP Customer Service Associate II

  • Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
  • 27 days ago
  • Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
  • 27 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Albuquerque, NM
  • 29 days ago
  • Albuquerque, NM
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...

Retail Loss Prevention Customer Service Associate II

  • Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
  • 30+ days ago
  • Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Albuquerque, NM
  • 30+ days ago
  • Albuquerque, NM
  • 30+ days ago

Familiarity with personal lines products (auto, home, renters, etc.) is beneficial. a job alert for this search Customer Service Representative Albuquerque, NM, US...

Remote Customer Service Representative

  • Kirtland AFB, NM (5 miles from Albuquerque, NM)
  • 30+ days ago
  • Kirtland AFB, NM (5 miles from Albuquerque, NM)
  • 30+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Loss Prevention Customer Service Associate II

  • Albuquerque, NM
  • 45+ days ago
  • Albuquerque, NM
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Albuquerque, NM
  • 45+ days ago
  • Albuquerque, NM
  • 45+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Remote Customer Service Representative

  • Bernalillo, NM (20 miles from Albuquerque, NM)
  • 60+ days ago
  • Bernalillo, NM (20 miles from Albuquerque, NM)
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Albuquerque, NM
  • 60+ days ago
  • Albuquerque, NM
  • 60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Part Time Customer Service Associate

  • Albuquerque, NM
  • 90+ days ago
  • Albuquerque, NM
  • 90+ days ago

Assist customers by effectively resolving all customer service issues....

Demographic Data for Albuquerque, NM

Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.


Local
National
655,643
15,632
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Albuquerque, NM

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Albuquerque, NM offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Albuquerque, NM
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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