Customer Service Jobs in Albuquerque, NM
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Customer Service Associate
- Albuquerque, NM
- 5 days ago
- Albuquerque, NM
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Albuquerque, NM
- 12 days ago
- Albuquerque, NM
- 12 days ago
Retail Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Albuquerque, NM Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...
LP Customer Service Associate II LP Customer Service Associate II
- Albuquerque, NM
- 12 days ago
- Albuquerque, NM
- 12 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Albuquerque, NM Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to...
Medical Equipment Customer Service Representative
- Albuquerque, NM
- 14 days ago
- Albuquerque, NM
- 14 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
LP Customer Service Associate II
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 27 days ago
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 EUBANK BLVD NE, ALBUQUERQUE,...
Retail Loss Prevention Customer Service Associate II
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 30+ days ago
- Los Rnchs Abq, NM (4 miles from Albuquerque, NM)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Familiarity with personal lines products (auto, home, renters, etc.) is beneficial. a job alert for this search Customer Service Representative Albuquerque, NM, US...
Remote Customer Service Representative
- Kirtland AFB, NM (5 miles from Albuquerque, NM)
- 30+ days ago
- Kirtland AFB, NM (5 miles from Albuquerque, NM)
- 30+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Loss Prevention Customer Service Associate II
- Albuquerque, NM
- 45+ days ago
- Albuquerque, NM
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Remote Customer Service Representative
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 60+ days ago
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Albuquerque, NM
- 60+ days ago
- Albuquerque, NM
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkAssist customers by effectively resolving all customer service issues....
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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