Customer Service Jobs in Albuquerque, NM
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 10 days ago
- Albuquerque, NM
- 10 days ago
Description Leidos is seeking a full-time Bilingual R ental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Bilingual Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 9 days ago
- Albuquerque, NM
- 9 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual Rental Housing Customer Service Representative - Albuquerque
- Albuquerque, NM
- 10 days ago
- Albuquerque, NM
- 10 days ago
Description Leidos is seeking a full-time Bilingual Renta l Housing Customer Service Representatives at our FHA Resource Center in Albuquerque, NM....
Bilingual Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 10 days ago
- Albuquerque, NM
- 10 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 14 days ago
- Albuquerque, NM
- 14 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Customer Service Representative - Albuquerque
- Albuquerque, NM
- 16 days ago
- Albuquerque, NM
- 16 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 16 days ago
- Albuquerque, NM
- 16 days ago
Description Leidos is seeking a full-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...
At least 2 years mortgage servicing experience (i.e. loan servicing specialist, loss mitigation specialist) plus an additional year of customer service or contact center experience....
Mortgage Origination - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 4 days ago
- Albuquerque, NM
- 4 days ago
Service Representative, you will:** + Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures. + Use your...
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative - Cardmember Services
- Albuquerque, NM
- 4 days ago
- Albuquerque, NM
- 4 days ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Bilingual Customer Service Representative - Albuquerque
- Albuquerque, NM
- 8 days ago
- Albuquerque, NM
- 8 days ago
and quality affordable homes for all._ As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Our client is looking to hire Customer Service Representatives to work remotely in New Mexico....
Remote WorkCustomer Service Representative II - Mortgage Origination/Servicing
- Albuquerque, NM
- 8 days ago
- Albuquerque, NM
- 8 days ago
03, 2025 *This is NOT a 100% remote role.* Strongbridge LLC, is seeking full time Customer Service Representatives/Mortgage Professionals to work in person, in our call center....
Remote WorkDemographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Albuquerque, NM
Highest Education Level
Customer Services in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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