Customer Service Jobs in Whippany, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (14 miles from Whippany, NJ)
- 60+ days ago
- Newark, NJ (14 miles from Whippany, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- New York, NY (22 miles from Whippany, NJ)
- 20 hours ago
- New York, NY (22 miles from Whippany, NJ)
- 20 hours ago
service....
LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (18 miles from Whippany, NJ)
- 21 hours ago
- Bridgewater, NJ (18 miles from Whippany, NJ)
- 21 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Somerville, NJ (20 miles from Whippany, NJ)
- 1 day ago
- Somerville, NJ (20 miles from Whippany, NJ)
- 1 day ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
- Newark, NJ (14 miles from Whippany, NJ)
- 1 day ago
- Newark, NJ (14 miles from Whippany, NJ)
- 1 day ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
- New York, NY (22 miles from Whippany, NJ)
- 1 day ago
Preferred Skills: Strong customer service and communication skills. Ability to multitask in a fast-paced environment....
Customer Service Associate NY New England
- Newark, NJ (14 miles from Whippany, NJ)
- 2 days ago
- Newark, NJ (14 miles from Whippany, NJ)
- 2 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative
- Newark, NJ (14 miles from Whippany, NJ)
- 3 days ago
- Newark, NJ (14 miles from Whippany, NJ)
- 3 days ago
Customer Service Experience....
IMMEDIATE HIRE Customer Service Representative
- New York, NY (22 miles from Whippany, NJ)
- 3 days ago
- New York, NY (22 miles from Whippany, NJ)
- 3 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Representative
- Parsippany, NJ (2 miles from Whippany, NJ)
- 4 days ago
- Parsippany, NJ (2 miles from Whippany, NJ)
- 4 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Perth Amboy, NJ (22 miles from Whippany, NJ)
- 6 days ago
- Perth Amboy, NJ (22 miles from Whippany, NJ)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative - Bilingual
- New York, NY (22 miles from Whippany, NJ)
- 6 days ago
- New York, NY (22 miles from Whippany, NJ)
- 6 days ago
Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures....
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (23 miles from Whippany, NJ)
- 8 days ago
- Whitehouse Station, NJ (23 miles from Whippany, NJ)
- 8 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Customer Service Representative
- New York, NY (22 miles from Whippany, NJ)
- 8 days ago
- New York, NY (22 miles from Whippany, NJ)
- 8 days ago
Customer Service Representative Vaco $24.00 / hr United States, York, York Jun 05, 2025 Client: Well-Known Insurance Company Location: Downtown Manhattan Pay: $24/hour Hours: 8:30-4:30 5 days a week...
Banking Customer Service Representative
- Livingston, NJ (5 miles from Whippany, NJ)
- 8 days ago
- Livingston, NJ (5 miles from Whippany, NJ)
- 8 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Demographic Data for Whippany, NJ
Moving to Whippany, NJ? Find some basic demographic data about Whippany, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Whippany, NJ
Highest Education Level
Customer Services in Whippany, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »