Customer Service Jobs in Whippany, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs

Customer Service Representative

Paterson, NJ (14 miles from Whippany, NJ)
2 days ago

Paterson, NJ (14 miles from Whippany, NJ)
2 days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

Whitehouse Station, NJ (23 miles from Whippany, NJ)
2 days ago

Whitehouse Station, NJ (23 miles from Whippany, NJ)
2 days ago

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse...

Customer Service Representative

Woodbridge, NJ (19 miles from Whippany, NJ)
2 days ago

Woodbridge, NJ (19 miles from Whippany, NJ)
2 days ago

Customer Service Representative

Newark, NJ (14 miles from Whippany, NJ)
2 days ago

Newark, NJ (14 miles from Whippany, NJ)
2 days ago

Customer Service Representative

Jersey City, NJ (19 miles from Whippany, NJ)
2 days ago

Jersey City, NJ (19 miles from Whippany, NJ)
2 days ago

Customer Service Representative

Franklin Lakes, NJ (17 miles from Whippany, NJ)
2 days ago

Franklin Lakes, NJ (17 miles from Whippany, NJ)
2 days ago

Bank/Credit Union Contact Center Customer Service Representative (CCC)

New York, NY (22 miles from Whippany, NJ)
3 days ago

New York, NY (22 miles from Whippany, NJ)
3 days ago

What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....

Customer Service Representative

Bayonne, NJ (19 miles from Whippany, NJ)
3 days ago

Bayonne, NJ (19 miles from Whippany, NJ)
3 days ago

Customer Service Representative

Montville, NJ (6 miles from Whippany, NJ)
8 days ago

Montville, NJ (6 miles from Whippany, NJ)
8 days ago

Customer Service Representative (Fairfield) compensation: $20-21 per hour employment type: job title: Customer Service Representative If interested, please with a copy of your updated resume....

Remote Customer Service Representative

Elizabeth, NJ (16 miles from Whippany, NJ)
8 days ago

Elizabeth, NJ (16 miles from Whippany, NJ)
8 days ago

Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!...

Remote Work

Customer Service Representative

Newark, NJ (14 miles from Whippany, NJ)
8 days ago

Newark, NJ (14 miles from Whippany, NJ)
8 days ago

Open Enrollment Customer Service in New Jersey! Fully remote in New Jersey, any city!...

Remote Work

Customer Service Representative SWCC Bilingual Spanish (Remote, NY)

New York, NY (22 miles from Whippany, NJ)
10 days ago

New York, NY (22 miles from Whippany, NJ)
10 days ago

. - Previous experience in customer service preferred EEO Statement Maximus is an equal opportunity employer....

Customer Service Representatives (New York)

New York, NY (22 miles from Whippany, NJ)
10 days ago

New York, NY (22 miles from Whippany, NJ)
10 days ago

service; one year must be in a call center setting A college degree is preferred Health insurance experience is a plus Additional Information Requisition ID: 2500D Hiring Range: $24.67 per hour...

Customer Service Representative

Somerville, NJ (20 miles from Whippany, NJ)
11 days ago

Somerville, NJ (20 miles from Whippany, NJ)
11 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Bilingual Customer Service Representative - Mandarin/Cantonese (Remote in New York, NY)

New York, NY (22 miles from Whippany, NJ)
11 days ago

New York, NY (22 miles from Whippany, NJ)
11 days ago

. - Previous experience in customer service preferred. #NYSOHcsr #NYSOHPriority #LI-Remote EEO Statement Maximus is an equal opportunity employer....

View all 52 jobs

Demographic Data for Whippany, NJ

Moving to Whippany, NJ? Find some basic demographic data about Whippany, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Whippany, NJ

Local

National

Total Population

9,051

Number of Businesses

372

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Whippany, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Whippany, NJ offer the following education background

Bachelor's Degree

35.3%

High School or GED

20.3%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

1.0%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Whippany, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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