Customer Service Jobs in Westfield, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- New York, NY (19 miles from Westfield, NJ)
- 19 hours ago
- New York, NY (19 miles from Westfield, NJ)
- 19 hours ago
Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....
Retail Customer Service Associate
- Secaucus, NJ (17 miles from Westfield, NJ)
- 1 day ago
- Secaucus, NJ (17 miles from Westfield, NJ)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (10 miles from Westfield, NJ)
- 5 days ago
- Newark, NJ (10 miles from Westfield, NJ)
- 5 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (10 miles from Westfield, NJ)
- 5 days ago
- Newark, NJ (10 miles from Westfield, NJ)
- 5 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (19 miles from Westfield, NJ)
- 5 days ago
- New York, NY (19 miles from Westfield, NJ)
- 5 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Internal Sales and Customer Service Representative
- New York, NY (19 miles from Westfield, NJ)
- 5 days ago
- New York, NY (19 miles from Westfield, NJ)
- 5 days ago
Prepare sales reports, presentations, and customer service metrics for internal use....
Insurance Customer Service/Producer
- Edison, NJ (9 miles from Westfield, NJ)
- 6 days ago
- Edison, NJ (9 miles from Westfield, NJ)
- 6 days ago
Insurance Customer Service/Producer (Edison, NJ) Grow your career with an established insurance agency auto, home, life and commercial insurance from major carriers....
Customer Service Representative
- Jersey City, NJ (15 miles from Westfield, NJ)
- 7 days ago
- Jersey City, NJ (15 miles from Westfield, NJ)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (10 miles from Westfield, NJ)
- 7 days ago
- Newark, NJ (10 miles from Westfield, NJ)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (7 miles from Westfield, NJ)
- 7 days ago
- Woodbridge, NJ (7 miles from Westfield, NJ)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (19 miles from Westfield, NJ)
- 7 days ago
- Paterson, NJ (19 miles from Westfield, NJ)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (8 miles from Westfield, NJ)
- 7 days ago
- Elizabeth, NJ (8 miles from Westfield, NJ)
- 7 days ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative (RSS)
- New York, NY (19 miles from Westfield, NJ)
- 8 days ago
- New York, NY (19 miles from Westfield, NJ)
- 8 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative
- Bayonne, NJ (12 miles from Westfield, NJ)
- 8 days ago
- Bayonne, NJ (12 miles from Westfield, NJ)
- 8 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (17 miles from Westfield, NJ)
- 9 days ago
- Secaucus, NJ (17 miles from Westfield, NJ)
- 9 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Westfield, NJ
Moving to Westfield, NJ? Find some basic demographic data about Westfield, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westfield, NJ
Highest Education Level
Customer Services in Westfield, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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