Customer Service Jobs in West Berlin, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 29 Jobs

Loss Prevention Customer Service Associate II

  • Newportville, PA (23 miles from West Berlin, NJ)
  • 21 hours ago
  • Newportville, PA (23 miles from West Berlin, NJ)
  • 21 hours ago

service via a Company issued radioObserve and report any suspicious behavior or critical incidents to LP or store managementPerform a closing safety sweep of the store with a member of managementAdhere...

CWR-Customer Service Rep I

  • Swedesboro, NJ (22 miles from West Berlin, NJ)
  • 3 days ago
  • Swedesboro, NJ (22 miles from West Berlin, NJ)
  • 3 days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Bala Cynwyd, PA (21 miles from West Berlin, NJ)
  • 3 days ago
  • Bala Cynwyd, PA (21 miles from West Berlin, NJ)
  • 3 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative - Return Agent - Philadelphia International Airport

  • Philadelphia, PA (16 miles from West Berlin, NJ)
  • 5 days ago
  • Philadelphia, PA (16 miles from West Berlin, NJ)
  • 5 days ago

Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...

Customer Service Representative - Contracts

  • Trevose, PA (24 miles from West Berlin, NJ)
  • 7 days ago
  • Trevose, PA (24 miles from West Berlin, NJ)
  • 7 days ago

Key Characteristics Strong customer service mentality Attention to detail and effective organizational skills Ability to manage and track multiple activities Ability to learn and apply policies and...

Customer Service Representative (Medicare)

  • Middle City West, PA (16 miles from West Berlin, NJ)
  • 8 days ago
  • Middle City West, PA (16 miles from West Berlin, NJ)
  • 8 days ago

The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....

Personal Lines CSR, Hybrid

  • West Berlin, NJ
  • 17 days ago
  • West Berlin, NJ
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Camden, NJ (13 miles from West Berlin, NJ)
  • 17 days ago
  • Camden, NJ (13 miles from West Berlin, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Burlington, NJ (19 miles from West Berlin, NJ)
  • 17 days ago
  • Burlington, NJ (19 miles from West Berlin, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Mount Holly, NJ (16 miles from West Berlin, NJ)
  • 17 days ago
  • Mount Holly, NJ (16 miles from West Berlin, NJ)
  • 17 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Medical Equipment Customer Service Representative

  • Bensalem, PA (20 miles from West Berlin, NJ)
  • 17 days ago
  • Bensalem, PA (20 miles from West Berlin, NJ)
  • 17 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Personal Lines CSR

  • Maple Shade, NJ (10 miles from West Berlin, NJ)
  • 18 days ago
  • Maple Shade, NJ (10 miles from West Berlin, NJ)
  • 18 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Personal Lines CSR, Hybrid

  • Maple Shade, NJ (10 miles from West Berlin, NJ)
  • 18 days ago
  • Maple Shade, NJ (10 miles from West Berlin, NJ)
  • 18 days ago

Licensing: Active Property & Casualty license ideal, but not required Collaborative: A team player who thrives in a collaborative environment and supports the success of others....

Customer Service Representative - Driving

  • Philadelphia, PA (16 miles from West Berlin, NJ)
  • 18 days ago
  • Philadelphia, PA (16 miles from West Berlin, NJ)
  • 18 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Retail Customer Service Associate

  • Deptford, NJ (11 miles from West Berlin, NJ)
  • 19 days ago
  • Deptford, NJ (11 miles from West Berlin, NJ)
  • 19 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...

Demographic Data for West Berlin, NJ

Moving to West Berlin, NJ? Find some basic demographic data about West Berlin, NJ below.


Local
National
5,867
372
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in West Berlin, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in West Berlin, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Berlin, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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