Customer Service Jobs in Wayne, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (15 miles from Wayne, NJ)
- 7 hours ago
- Newark, NJ (15 miles from Wayne, NJ)
- 7 hours ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (15 miles from Wayne, NJ)
- 11 hours ago
- Newark, NJ (15 miles from Wayne, NJ)
- 11 hours ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- New York, NY (18 miles from Wayne, NJ)
- 15 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 15 hours ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Internal Sales and Customer Service Representative
- New York, NY (18 miles from Wayne, NJ)
- 15 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 15 hours ago
Prepare sales reports, presentations, and customer service metrics for internal use....
Customer Service Representative
- Union, NJ (17 miles from Wayne, NJ)
- 20 hours ago
- Union, NJ (17 miles from Wayne, NJ)
- 20 hours ago
Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints....
Customer Service Rep, Laboratory, ACL Full Time
- Morristown, NJ (17 miles from Wayne, NJ)
- 20 hours ago
- Morristown, NJ (17 miles from Wayne, NJ)
- 20 hours ago
The Laboratory Customer Service Representative performs the following key functions: Answers incoming laboratory related phone calls across for the health system....
Customer Service Representative
- New York, NY (18 miles from Wayne, NJ)
- 22 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 22 hours ago
The Customer Service Representatives must be able to work in various shifts Monday to Friday between the hours of 9AM 7PM EST with the ability to adjust shifts with notice based on business needs....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (24 miles from Wayne, NJ)
- 2 days ago
- New Rochelle, NY (24 miles from Wayne, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Jersey City, NJ (17 miles from Wayne, NJ)
- 2 days ago
- Jersey City, NJ (17 miles from Wayne, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (15 miles from Wayne, NJ)
- 2 days ago
- Newark, NJ (15 miles from Wayne, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (4 miles from Wayne, NJ)
- 2 days ago
- Paterson, NJ (4 miles from Wayne, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Insurance Rep Customer Service Personal Lines
- Astoria, NY (21 miles from Wayne, NJ)
- 2 days ago
- Astoria, NY (21 miles from Wayne, NJ)
- 2 days ago
As a Personal Lines CSR, you will be a key point of contact for our clients, assisting with day-to-day service needs on home, auto, renters, and other personal insurance policies....
Customer Service Representative
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 2 days ago
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 2 days ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative (RSS)
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
lp customer service associate II
- Yonkers, NY (18 miles from Wayne, NJ)
- 3 days ago
- Yonkers, NY (18 miles from Wayne, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wayne, NJ
Moving to Wayne, NJ? Find some basic demographic data about Wayne, NJ below.
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Salary for Customer Service Jobs in Wayne, NJ
Highest Education Level
Customer Services in Wayne, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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