Customer Service Jobs in Wayne, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 21 hours ago
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 21 hours ago
Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...
Customer Service Representative/ Bilingual (English/Spanish)
- New York, NY (18 miles from Wayne, NJ)
- 21 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 21 hours ago
About The Role The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry...
Customer Service Representative
- New York, NY (18 miles from Wayne, NJ)
- 3 days ago
- New York, NY (18 miles from Wayne, NJ)
- 3 days ago
Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Englewood Cliffs, NJ (16 miles from Wayne, NJ)
- 4 days ago
- Englewood Cliffs, NJ (16 miles from Wayne, NJ)
- 4 days ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Retail Customer Service Associate
- Secaucus, NJ (14 miles from Wayne, NJ)
- 4 days ago
- Secaucus, NJ (14 miles from Wayne, NJ)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (15 miles from Wayne, NJ)
- 8 days ago
- Newark, NJ (15 miles from Wayne, NJ)
- 8 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative- Newark Airport
- Newark, NJ (15 miles from Wayne, NJ)
- 8 days ago
- Newark, NJ (15 miles from Wayne, NJ)
- 8 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Internal Sales and Customer Service Representative
- New York, NY (18 miles from Wayne, NJ)
- 8 days ago
- New York, NY (18 miles from Wayne, NJ)
- 8 days ago
Prepare sales reports, presentations, and customer service metrics for internal use....
Uniformed Loss Prevention Customer Service Associate
- New Rochelle, NY (24 miles from Wayne, NJ)
- 10 days ago
- New Rochelle, NY (24 miles from Wayne, NJ)
- 10 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Jersey City, NJ (17 miles from Wayne, NJ)
- 10 days ago
- Jersey City, NJ (17 miles from Wayne, NJ)
- 10 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Newark, NJ (15 miles from Wayne, NJ)
- 10 days ago
- Newark, NJ (15 miles from Wayne, NJ)
- 10 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (4 miles from Wayne, NJ)
- 10 days ago
- Paterson, NJ (4 miles from Wayne, NJ)
- 10 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 10 days ago
- Elizabeth, NJ (19 miles from Wayne, NJ)
- 10 days ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative (RSS)
- New York, NY (18 miles from Wayne, NJ)
- 10 days ago
- New York, NY (18 miles from Wayne, NJ)
- 10 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
lp customer service associate II
- Yonkers, NY (18 miles from Wayne, NJ)
- 11 days ago
- Yonkers, NY (18 miles from Wayne, NJ)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Wayne, NJ
Moving to Wayne, NJ? Find some basic demographic data about Wayne, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wayne, NJ
Highest Education Level
Customer Services in Wayne, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »