Customer Service Jobs in Waterford Works, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Associate

  • Pennsauken, NJ (20 miles from Waterford Works, NJ)
  • 14 days ago
  • Pennsauken, NJ (20 miles from Waterford Works, NJ)
  • 14 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....

Will Call Customer Service Representative (CRL)

  • Moorestown, NJ (18 miles from Waterford Works, NJ)
  • 16 days ago
  • Moorestown, NJ (18 miles from Waterford Works, NJ)
  • 16 days ago

The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Bilingual Customer Service Representative

  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 20 days ago
  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 20 days ago

Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...

Personal Lines Customer Service Representative (CSR)/Account Manager

  • Burlington, NJ (24 miles from Waterford Works, NJ)
  • 24 days ago
  • Burlington, NJ (24 miles from Waterford Works, NJ)
  • 24 days ago

Job Description: Responsible for the prompt, efficient, and effective processing and management of producers' and customers' requests for quotes, renewals, endorsements, claims (as a back-up...

Customer Service Representative - Return Agent - Philadelphia International Airport

  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 30+ days ago
  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 30+ days ago

Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...

Retail Customer Service Associate

  • Deptford, NJ (18 miles from Waterford Works, NJ)
  • 45+ days ago
  • Deptford, NJ (18 miles from Waterford Works, NJ)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2000 CLEMENTS BRG RD STE 116, DEPTFORD...

Customer Service Representative

  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 45+ days ago
  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 45+ days ago

Customer Service Representative Location 6925 Essington Ave, Philadelphia, PA, 19153, United States Job Category customer service, sales, call center Description Chapman Chevrolet is seeking Customer...

Customer Service Representative (Medicare)

  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 45+ days ago
  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 45+ days ago

The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....

Remote Work

Customer Service Associate

  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 60+ days ago
  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 60+ days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Associate

  • West Berlin, NJ (8 miles from Waterford Works, NJ)
  • 90+ days ago
  • West Berlin, NJ (8 miles from Waterford Works, NJ)
  • 90+ days ago

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers....

Part Time Customer Service Associate

  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 90+ days ago
  • Philadelphia, PA (24 miles from Waterford Works, NJ)
  • 90+ days ago

Essential Requirements: Wages: $17.50 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple...

Demographic Data for Waterford Works, NJ

Moving to Waterford Works, NJ? Find some basic demographic data about Waterford Works, NJ below.


Local
National
3,774
61
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Waterford Works, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Waterford Works, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waterford Works, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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