Customer Service Jobs in Trenton, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Feasterville Trevose, PA (12 miles from Trenton, NJ)
- 7 hours ago
- Feasterville Trevose, PA (12 miles from Trenton, NJ)
- 7 hours ago
English/Russian speaking would be the best.****Process applications during open enrollment.****Conduct professional telephone conversations to service new and existing clients.****Very organized...
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Bensalem, PA (13 miles from Trenton, NJ)
- 8 days ago
- Bensalem, PA (13 miles from Trenton, NJ)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative
- Lumberton, NJ (18 miles from Trenton, NJ)
- 10 days ago
- Lumberton, NJ (18 miles from Trenton, NJ)
- 10 days ago
EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or...
Customer Service Representative (Insurance)
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 15 days ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 15 days ago
Knowledge and Skills: Property and Casualty License Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes....
Customer Service Representative
- Cranbury, NJ (13 miles from Trenton, NJ)
- 17 days ago
- Cranbury, NJ (13 miles from Trenton, NJ)
- 17 days ago
CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...
Video Customer Service Rep - Mid Shift
- Warminster, PA (17 miles from Trenton, NJ)
- 19 days ago
- Warminster, PA (17 miles from Trenton, NJ)
- 19 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Cranbury, NJ (13 miles from Trenton, NJ)
- 27 days ago
- Cranbury, NJ (13 miles from Trenton, NJ)
- 27 days ago
Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....
Customer Service Representative
- Pennington, NJ (8 miles from Trenton, NJ)
- 30+ days ago
- Pennington, NJ (8 miles from Trenton, NJ)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Pennington, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work...
Customer Service Representative
- Churchville, PA (13 miles from Trenton, NJ)
- 30+ days ago
- Churchville, PA (13 miles from Trenton, NJ)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Licensed Customer Service Representative
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 30+ days ago
- Cherry Hill, NJ (24 miles from Trenton, NJ)
- 30+ days ago
We expect them to provide the best possible customer service while maintaining our underwriting integrity....
Remote WorkULINE- Customer Service Representative
- Churchville, PA (13 miles from Trenton, NJ)
- 45+ days ago
- Churchville, PA (13 miles from Trenton, NJ)
- 45+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- Beverly, NJ (14 miles from Trenton, NJ)
- 45+ days ago
- Beverly, NJ (14 miles from Trenton, NJ)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
LP Customer Service Associate 2 Princeton, NJ
- Princeton, NJ (11 miles from Trenton, NJ)
- 45+ days ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Horsham, PA (21 miles from Trenton, NJ)
- 60+ days ago
- Horsham, PA (21 miles from Trenton, NJ)
- 60+ days ago
AAMCO Transmissions is seeking a dynamic, passionate, tenured customer-oriented Customer Service (Support) Representative who can offer extraordinary customer service while speaking to every customer...
Remote WorkDemographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Trenton, NJ
Highest Education Level
Customer Services in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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