Customer Service Jobs in Totowa, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- White Plains, NY (22 miles from Totowa, NJ)
- 1 day ago
- White Plains, NY (22 miles from Totowa, NJ)
- 1 day ago
service....
Seasonal Customer Service Representative - Mens Store NYC
- New York, NY (14 miles from Totowa, NJ)
- moments ago
- New York, NY (14 miles from Totowa, NJ)
- moments ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Bilingual Customer Service Representative English/Spanish - Remote
- New York, NY (14 miles from Totowa, NJ)
- 9 hours ago
- New York, NY (14 miles from Totowa, NJ)
- 9 hours ago
At XPO Logistics, We're looking for dedicated and enthusiastic individuals to join our customer service team as Bilingual Customer Service Representatives....
Remote WorkRetail Loss Prevention Customer Service Associate II
- New York, NY (14 miles from Totowa, NJ)
- 21 hours ago
- New York, NY (14 miles from Totowa, NJ)
- 21 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Senior Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL
- New York City, NY (16 miles from Totowa, NJ)
- 2 days ago
- New York City, NY (16 miles from Totowa, NJ)
- 2 days ago
Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....
Customer Service Representative
- Little Falls, NJ (3 miles from Totowa, NJ)
- 2 days ago
- Little Falls, NJ (3 miles from Totowa, NJ)
- 2 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
/B.A. or equivalent experience Knowledge & Experience 3-6 years of related Customer Service experience...
Retail Customer Service Associate
- Elmsford, NY (20 miles from Totowa, NJ)
- 2 days ago
- Elmsford, NY (20 miles from Totowa, NJ)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...
Seasonal Customer Service Representative - Men's Store NYC
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
- New York, NY (14 miles from Totowa, NJ)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Retail Loss Prevention Customer Service Associate II
- Yonkers, NY (15 miles from Totowa, NJ)
- 3 days ago
- Yonkers, NY (15 miles from Totowa, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Customer Service Representative
- New York, NY (14 miles from Totowa, NJ)
- 3 days ago
- New York, NY (14 miles from Totowa, NJ)
- 3 days ago
**Qualifications for the Medical Customer Service Representative:** High school diploma or GED At least 1 year of medical front office and customer service experience Experience with Microsoft Word...
Bilingual Customer Service Representative
- White Plains, NY (22 miles from Totowa, NJ)
- 3 days ago
- White Plains, NY (22 miles from Totowa, NJ)
- 3 days ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Retail Loss Prevention Customer Service Associate I
- Brooklyn, NY (18 miles from Totowa, NJ)
- 3 days ago
- Brooklyn, NY (18 miles from Totowa, NJ)
- 3 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Elmsford, NY (20 miles from Totowa, NJ)
- 3 days ago
- Elmsford, NY (20 miles from Totowa, NJ)
- 3 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Livingston, NJ (12 miles from Totowa, NJ)
- 5 days ago
- Livingston, NJ (12 miles from Totowa, NJ)
- 5 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Demographic Data for Totowa, NJ
Moving to Totowa, NJ? Find some basic demographic data about Totowa, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Totowa, NJ
Highest Education Level
Customer Services in Totowa, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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