Customer Service Jobs in Toms River, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

(NJNG Union) LTT Customer Service Representative

Belmar, NJ (15 miles from Toms River, NJ)
6 days ago

Belmar, NJ (15 miles from Toms River, NJ)
6 days ago

Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...

Commercial Lines Customer Service Representative

Lakewood, NJ (6 miles from Toms River, NJ)
8 days ago

Lakewood, NJ (6 miles from Toms River, NJ)
8 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

Toms River, NJ
8 days ago

Toms River, NJ
8 days ago

Commercial Lines Customer Service Representative

Brick, NJ (4 miles from Toms River, NJ)
8 days ago

Brick, NJ (4 miles from Toms River, NJ)
8 days ago

Retail Customer Service Associate

Freehold, NJ (18 miles from Toms River, NJ)
16 days ago

Freehold, NJ (18 miles from Toms River, NJ)
16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...

Customer Service Representative

Berkeley, NJ (5 miles from Toms River, NJ)
18 days ago

Berkeley, NJ (5 miles from Toms River, NJ)
18 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Lakewood, NJ (6 miles from Toms River, NJ)
21 days ago

Lakewood, NJ (6 miles from Toms River, NJ)
21 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Jackson, NJ (13 miles from Toms River, NJ)
22 days ago

Jackson, NJ (13 miles from Toms River, NJ)
22 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Bayville, NJ (6 miles from Toms River, NJ)
22 days ago

Bayville, NJ (6 miles from Toms River, NJ)
22 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Retail Loss Prevention Customer Service Associate

Brick, NJ (4 miles from Toms River, NJ)
45+ days ago

Brick, NJ (4 miles from Toms River, NJ)
45+ days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Associate

Wrightstown, NJ (24 miles from Toms River, NJ)
90+ days ago

Wrightstown, NJ (24 miles from Toms River, NJ)
90+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

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Demographic Data for Toms River, NJ

Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Toms River, NJ

Local

National

Total Population

127,691

Number of Businesses

2,913

City Size

Medium/Lg

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Toms River, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Toms River, NJ offer the following education background

Bachelor's Degree

35.3%

High School or GED

20.4%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Toms River, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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