Customer Service Jobs in Toms River, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Berkeley, NJ (5 miles from Toms River, NJ)
- 2 days ago
- Berkeley, NJ (5 miles from Toms River, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
(NJNG Union) LTT Customer Service Representative
- Wall, NJ (13 miles from Toms River, NJ)
- 2 days ago
- Wall, NJ (13 miles from Toms River, NJ)
- 2 days ago
Service Representative to provide excellent customer service in a fast-paced call center environment....
Customer Service Representative
- Lakewood, NJ (6 miles from Toms River, NJ)
- 5 days ago
- Lakewood, NJ (6 miles from Toms River, NJ)
- 5 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Jackson, NJ (13 miles from Toms River, NJ)
- 6 days ago
- Jackson, NJ (13 miles from Toms River, NJ)
- 6 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayville, NJ (6 miles from Toms River, NJ)
- 6 days ago
- Bayville, NJ (6 miles from Toms River, NJ)
- 6 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Rep - Lake Como, NJ
- Brick, NJ (4 miles from Toms River, NJ)
- 10 days ago
- Brick, NJ (4 miles from Toms River, NJ)
- 10 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Retail Loss Prevention Customer Service Associate
- Brick, NJ (4 miles from Toms River, NJ)
- 30+ days ago
- Brick, NJ (4 miles from Toms River, NJ)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Manahawkin, NJ (20 miles from Toms River, NJ)
- 45+ days ago
- Manahawkin, NJ (20 miles from Toms River, NJ)
- 45+ days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Wrightstown, NJ (24 miles from Toms River, NJ)
- 90+ days ago
- Wrightstown, NJ (24 miles from Toms River, NJ)
- 90+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Demographic Data for Toms River, NJ
Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Toms River, NJ
Highest Education Level
Customer Services in Toms River, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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