Customer Service Jobs in Springfield, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (8 miles from Springfield, NJ)
- 60+ days ago
- Newark, NJ (8 miles from Springfield, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative
- Franklin Lakes, NJ (22 miles from Springfield, NJ)
- 7 hours ago
- Franklin Lakes, NJ (22 miles from Springfield, NJ)
- 7 hours ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayonne, NJ (11 miles from Springfield, NJ)
- 7 hours ago
- Bayonne, NJ (11 miles from Springfield, NJ)
- 7 hours ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Loss Prevention Customer Service Associate II-1
- Secaucus, NJ (14 miles from Springfield, NJ)
- 17 hours ago
- Secaucus, NJ (14 miles from Springfield, NJ)
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Glen Rock, NJ (21 miles from Springfield, NJ)
- 1 day ago
- Glen Rock, NJ (21 miles from Springfield, NJ)
- 1 day ago
Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....
Retail Loss Prevention Customer Service Associate II
- New York, NY (17 miles from Springfield, NJ)
- 1 day ago
- New York, NY (17 miles from Springfield, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (7 miles from Springfield, NJ)
- 2 days ago
- Watchung, NJ (7 miles from Springfield, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (10 miles from Springfield, NJ)
- 2 days ago
- Bloomfield, NJ (10 miles from Springfield, NJ)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Jersey City, NJ (13 miles from Springfield, NJ)
- 3 days ago
- Jersey City, NJ (13 miles from Springfield, NJ)
- 3 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Loss Prevention Customer Service Associate II
- Totowa, NJ (17 miles from Springfield, NJ)
- 4 days ago
- Totowa, NJ (17 miles from Springfield, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (8 miles from Springfield, NJ)
- 4 days ago
- Elizabeth, NJ (8 miles from Springfield, NJ)
- 4 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Customer Service Representative
- Whitehouse Station, NJ (23 miles from Springfield, NJ)
- 4 days ago
- Whitehouse Station, NJ (23 miles from Springfield, NJ)
- 4 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Will Call Customer Service Representative (CRL)
- Secaucus, NJ (14 miles from Springfield, NJ)
- 5 days ago
- Secaucus, NJ (14 miles from Springfield, NJ)
- 5 days ago
The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Ridgefield Park, NJ (19 miles from Springfield, NJ)
- 6 days ago
- Ridgefield Park, NJ (19 miles from Springfield, NJ)
- 6 days ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Customer Service Representative - FT
- East Elmhurst, NY (24 miles from Springfield, NJ)
- 8 days ago
- East Elmhurst, NY (24 miles from Springfield, NJ)
- 8 days ago
service....
Demographic Data for Springfield, NJ
Moving to Springfield, NJ? Find some basic demographic data about Springfield, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Springfield, NJ
Highest Education Level
Customer Services in Springfield, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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