Customer Service Jobs in South Plainfield, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 40 Jobs

Customer Service Representative

  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 27 days ago
  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 27 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Retail Customer Service Associate

  • Secaucus, NJ (23 miles from South Plainfield, NJ)
  • 3 days ago
  • Secaucus, NJ (23 miles from South Plainfield, NJ)
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 7 days ago
  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 7 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Customer Service Representative- Newark Airport

  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 7 days ago
  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 7 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 9 days ago
  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 9 days ago
  • Newark, NJ (16 miles from South Plainfield, NJ)
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Woodbridge, NJ (6 miles from South Plainfield, NJ)
  • 9 days ago
  • Woodbridge, NJ (6 miles from South Plainfield, NJ)
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Elizabeth, NJ (14 miles from South Plainfield, NJ)
  • 9 days ago
  • Elizabeth, NJ (14 miles from South Plainfield, NJ)
  • 9 days ago

Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...

Customer Service Representative

  • Bayonne, NJ (17 miles from South Plainfield, NJ)
  • 10 days ago
  • Bayonne, NJ (17 miles from South Plainfield, NJ)
  • 10 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (23 miles from South Plainfield, NJ)
  • 10 days ago
  • Secaucus, NJ (23 miles from South Plainfield, NJ)
  • 10 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep - Lake Como, NJ

  • Tinton Falls, NJ (23 miles from South Plainfield, NJ)
  • 11 days ago
  • Tinton Falls, NJ (23 miles from South Plainfield, NJ)
  • 11 days ago

Qualifications: Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

LP Customer Service Associate II Watchung NJ

  • Watchung, NJ (5 miles from South Plainfield, NJ)
  • 12 days ago
  • Watchung, NJ (5 miles from South Plainfield, NJ)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Bloomfield, NJ (20 miles from South Plainfield, NJ)
  • 12 days ago
  • Bloomfield, NJ (20 miles from South Plainfield, NJ)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II

  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 13 days ago
  • Jersey City, NJ (20 miles from South Plainfield, NJ)
  • 13 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Customer Service Representative

  • Whitehouse Station, NJ (18 miles from South Plainfield, NJ)
  • 14 days ago
  • Whitehouse Station, NJ (18 miles from South Plainfield, NJ)
  • 14 days ago

The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...

Demographic Data for South Plainfield, NJ

Moving to South Plainfield, NJ? Find some basic demographic data about South Plainfield, NJ below.


Local
National
24,261
1,053
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in South Plainfield, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in South Plainfield, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Plainfield, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »