Customer Service Jobs in Somerville, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Edison, NJ (14 miles from Somerville, NJ)
- 5 hours ago
- Edison, NJ (14 miles from Somerville, NJ)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 883 US ROUTE 1, EDISON, NJ 08817...
Customer Service Rep, Laboratory, ACL Full Time
- Morristown, NJ (16 miles from Somerville, NJ)
- 3 days ago
- Morristown, NJ (16 miles from Somerville, NJ)
- 3 days ago
The Laboratory Customer Service Representative performs the following key functions: Answers incoming laboratory related phone calls across for the health system....
Insurance Customer Service/Producer
- Edison, NJ (14 miles from Somerville, NJ)
- 4 days ago
- Edison, NJ (14 miles from Somerville, NJ)
- 4 days ago
Insurance Customer Service/Producer (Edison, NJ) Grow your career with an established insurance agency auto, home, life and commercial insurance from major carriers....
Customer Service Representative
- Woodbridge, NJ (19 miles from Somerville, NJ)
- 5 days ago
- Woodbridge, NJ (19 miles from Somerville, NJ)
- 5 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (12 miles from Somerville, NJ)
- 8 days ago
- Watchung, NJ (12 miles from Somerville, NJ)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Whitehouse Station, NJ (5 miles from Somerville, NJ)
- 10 days ago
- Whitehouse Station, NJ (5 miles from Somerville, NJ)
- 10 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Parsippany, NJ (22 miles from Somerville, NJ)
- 18 days ago
- Parsippany, NJ (22 miles from Somerville, NJ)
- 18 days ago
) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Customer Service Representative
- Parsippany, NJ (22 miles from Somerville, NJ)
- 24 days ago
- Parsippany, NJ (22 miles from Somerville, NJ)
- 24 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (5 miles from Somerville, NJ)
- 28 days ago
- Whitehouse Station, NJ (5 miles from Somerville, NJ)
- 28 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Banking Customer Service Representative
- Livingston, NJ (22 miles from Somerville, NJ)
- 29 days ago
- Livingston, NJ (22 miles from Somerville, NJ)
- 29 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Spanish Bilingual Remote Customer Service Representative
- Summit, NJ (18 miles from Somerville, NJ)
- 30+ days ago
- Summit, NJ (18 miles from Somerville, NJ)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Cranbury, NJ (19 miles from Somerville, NJ)
- 30+ days ago
- Cranbury, NJ (19 miles from Somerville, NJ)
- 30+ days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18.50 / Hour location_on Cranbury, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer...
Bank Customer Service Representative
- Livingston, NJ (22 miles from Somerville, NJ)
- 30+ days ago
- Livingston, NJ (22 miles from Somerville, NJ)
- 30+ days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Customer Service Representative - Insurance Services
- Florham Park, NJ (18 miles from Somerville, NJ)
- 30+ days ago
- Florham Park, NJ (18 miles from Somerville, NJ)
- 30+ days ago
TO SUCCEED IN THIS ROLE: Requirements At least two years of customer service related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....
Demographic Data for Somerville, NJ
Moving to Somerville, NJ? Find some basic demographic data about Somerville, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Somerville, NJ
Highest Education Level
Customer Services in Somerville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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