Customer Service Jobs in Somerset, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - FT
- Newark, NJ (24 miles from Somerset, NJ)
- 45+ days ago
- Newark, NJ (24 miles from Somerset, NJ)
- 45+ days ago
service....
Customer Service Representative
- Newark, NJ (24 miles from Somerset, NJ)
- 17 hours ago
- Newark, NJ (24 miles from Somerset, NJ)
- 17 hours ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (12 miles from Somerset, NJ)
- 17 hours ago
- Woodbridge, NJ (12 miles from Somerset, NJ)
- 17 hours ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (21 miles from Somerset, NJ)
- 21 hours ago
- Elizabeth, NJ (21 miles from Somerset, NJ)
- 21 hours ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative
- Trenton, NJ (22 miles from Somerset, NJ)
- 1 day ago
- Trenton, NJ (22 miles from Somerset, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayonne, NJ (24 miles from Somerset, NJ)
- 1 day ago
- Bayonne, NJ (24 miles from Somerset, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (10 miles from Somerset, NJ)
- 3 days ago
- Watchung, NJ (10 miles from Somerset, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (21 miles from Somerset, NJ)
- 5 days ago
- Elizabeth, NJ (21 miles from Somerset, NJ)
- 5 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Customer Service Representative
- Whitehouse Station, NJ (14 miles from Somerset, NJ)
- 6 days ago
- Whitehouse Station, NJ (14 miles from Somerset, NJ)
- 6 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Associate Customer Service Representative
- Trenton, NJ (22 miles from Somerset, NJ)
- 11 days ago
- Trenton, NJ (22 miles from Somerset, NJ)
- 11 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Trenton, NJ (22 miles from Somerset, NJ)
- 16 days ago
- Trenton, NJ (22 miles from Somerset, NJ)
- 16 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Somerville, NJ (9 miles from Somerset, NJ)
- 17 days ago
- Somerville, NJ (9 miles from Somerset, NJ)
- 17 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
- Newark, NJ (24 miles from Somerset, NJ)
- 17 days ago
- Newark, NJ (24 miles from Somerset, NJ)
- 17 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
Customer Service Associate NY New England
- Newark, NJ (24 miles from Somerset, NJ)
- 18 days ago
- Newark, NJ (24 miles from Somerset, NJ)
- 18 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative
- Trenton, NJ (22 miles from Somerset, NJ)
- 18 days ago
- Trenton, NJ (22 miles from Somerset, NJ)
- 18 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Demographic Data for Somerset, NJ
Moving to Somerset, NJ? Find some basic demographic data about Somerset, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Somerset, NJ
Highest Education Level
Customer Services in Somerset, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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