Customer Service Jobs in Shrewsbury, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dayton, NJ (23 miles from Shrewsbury, NJ)
- 6 hours ago
- Dayton, NJ (23 miles from Shrewsbury, NJ)
- 6 hours ago
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a...
Senior Customer Service Representative
- Dayton, NJ (23 miles from Shrewsbury, NJ)
- 1 day ago
- Dayton, NJ (23 miles from Shrewsbury, NJ)
- 1 day ago
Senior Customer Service Representative - Dayton Assembly The Opportunity: The Senior Customer Service Representative will represent Smurfit Westrock to the customer and act as a critical liaison between...
- Tinton Falls, NJ (2 miles from Shrewsbury, NJ)
- 6 days ago
- Tinton Falls, NJ (2 miles from Shrewsbury, NJ)
- 6 days ago
Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to handle multi-line phones with...
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 7 days ago
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Fort Hamilton, NY (19 miles from Shrewsbury, NJ)
- 16 days ago
- Fort Hamilton, NY (19 miles from Shrewsbury, NJ)
- 16 days ago
and Casualty License....
Customer Service Representative
- Linden, NJ (22 miles from Shrewsbury, NJ)
- 17 days ago
- Linden, NJ (22 miles from Shrewsbury, NJ)
- 17 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (20 miles from Shrewsbury, NJ)
- 23 days ago
- Woodbridge, NJ (20 miles from Shrewsbury, NJ)
- 23 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
- Edison, NJ (22 miles from Shrewsbury, NJ)
- 29 days ago
- Edison, NJ (22 miles from Shrewsbury, NJ)
- 29 days ago
is hiring Customer Service Representatives in Edison, New Jersey....
Loss Prevention Tactical Customer Service Associate II
- Holmdel, NJ (6 miles from Shrewsbury, NJ)
- 30+ days ago
- Holmdel, NJ (6 miles from Shrewsbury, NJ)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Lavallette, NJ (23 miles from Shrewsbury, NJ)
- 60+ days ago
- Lavallette, NJ (23 miles from Shrewsbury, NJ)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Old Bridge, NJ (14 miles from Shrewsbury, NJ)
- 60+ days ago
- Old Bridge, NJ (14 miles from Shrewsbury, NJ)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Shrewsbury, NJ
Moving to Shrewsbury, NJ? Find some basic demographic data about Shrewsbury, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shrewsbury, NJ
Highest Education Level
Customer Services in Shrewsbury, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Customer Success
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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