Customer Service Jobs in Shrewsbury, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service/Producer
- Edison, NJ (22 miles from Shrewsbury, NJ)
- 6 hours ago
- Edison, NJ (22 miles from Shrewsbury, NJ)
- 6 hours ago
Insurance Customer Service/Producer (Edison, NJ) Grow your career with an established insurance agency auto, home, life and commercial insurance from major carriers....
Customer Service Representative
- Woodbridge, NJ (20 miles from Shrewsbury, NJ)
- 1 day ago
- Woodbridge, NJ (20 miles from Shrewsbury, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Lakewood, NJ (19 miles from Shrewsbury, NJ)
- 1 day ago
- Lakewood, NJ (19 miles from Shrewsbury, NJ)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 1 day ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative
- Bayonne, NJ (23 miles from Shrewsbury, NJ)
- 2 days ago
- Bayonne, NJ (23 miles from Shrewsbury, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Jackson, NJ (22 miles from Shrewsbury, NJ)
- 2 days ago
- Jackson, NJ (22 miles from Shrewsbury, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Rep - Lake Como, NJ
- Tinton Falls, NJ (2 miles from Shrewsbury, NJ)
- 3 days ago
- Tinton Falls, NJ (2 miles from Shrewsbury, NJ)
- 3 days ago
Qualifications: Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 6 days ago
- Elizabeth, NJ (24 miles from Shrewsbury, NJ)
- 6 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Customer Service Rep - Lake Como, NJ
- Brick, NJ (19 miles from Shrewsbury, NJ)
- 6 days ago
- Brick, NJ (19 miles from Shrewsbury, NJ)
- 6 days ago
Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....
Customer Service Representative
- Staten Island, NY (20 miles from Shrewsbury, NJ)
- 26 days ago
- Staten Island, NY (20 miles from Shrewsbury, NJ)
- 26 days ago
#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....
LP Customer Service Associate II Staten Island, NY
- Staten Island, NY (20 miles from Shrewsbury, NJ)
- 27 days ago
- Staten Island, NY (20 miles from Shrewsbury, NJ)
- 27 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Brick, NJ (19 miles from Shrewsbury, NJ)
- 29 days ago
- Brick, NJ (19 miles from Shrewsbury, NJ)
- 29 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Monroe Township, NJ (18 miles from Shrewsbury, NJ)
- 30+ days ago
- Monroe Township, NJ (18 miles from Shrewsbury, NJ)
- 30+ days ago
Previous experience in inside sales support and wholesale-to-retail customer service is required....
Customer Service Representative
- Jamesburg, NJ (18 miles from Shrewsbury, NJ)
- 30+ days ago
- Jamesburg, NJ (18 miles from Shrewsbury, NJ)
- 30+ days ago
Customer Service Representative Req #464 Jamesburg, NJ 08831, USA Job Description Posted Wednesday, May 21, 2025 at 10:00 PM Customer Service Representative - Jamesburg, NJ (Hybrid) Shift: Full-Time...
Customer Service Representative
- Edison, NJ (22 miles from Shrewsbury, NJ)
- 45+ days ago
- Edison, NJ (22 miles from Shrewsbury, NJ)
- 45+ days ago
Customer Service Representative Call Center & Customer Service $ 18.50 / Hour location_on Edison, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Demographic Data for Shrewsbury, NJ
Moving to Shrewsbury, NJ? Find some basic demographic data about Shrewsbury, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Shrewsbury, NJ
Highest Education Level
Customer Services in Shrewsbury, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »