Customer Service Jobs in Roseland, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Newark, NJ (9 miles from Roseland, NJ)
- 16 days ago
- Newark, NJ (9 miles from Roseland, NJ)
- 16 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- East Elmhurst, NY (23 miles from Roseland, NJ)
- 60+ days ago
- East Elmhurst, NY (23 miles from Roseland, NJ)
- 60+ days ago
service....
Premium Audit Customer Service Representative - Remote
- Morristown, NJ (10 miles from Roseland, NJ)
- 3 hours ago
- Morristown, NJ (10 miles from Roseland, NJ)
- 3 hours ago
C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform....
Remote WorkBilingual Customer Service Representative
- East Orange, NJ (6 miles from Roseland, NJ)
- 8 hours ago
- East Orange, NJ (6 miles from Roseland, NJ)
- 8 hours ago
Customer Service Experience....
Loss Prevention Customer Service Associate II
- Elizabeth, NJ (12 miles from Roseland, NJ)
- 20 hours ago
- Elizabeth, NJ (12 miles from Roseland, NJ)
- 20 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Busy Insurance Office Seeking Customer Service Rep
- Brooklyn, NY (18 miles from Roseland, NJ)
- 22 hours ago
- Brooklyn, NY (18 miles from Roseland, NJ)
- 22 hours ago
Local insurance office looking for a customer service representative....
- Saddle Brook, NJ (12 miles from Roseland, NJ)
- 1 day ago
- Saddle Brook, NJ (12 miles from Roseland, NJ)
- 1 day ago
CPCU, ARM or similar insurance designation desired....
Customer Service Representative
- Clifton, NJ (9 miles from Roseland, NJ)
- 2 days ago
- Clifton, NJ (9 miles from Roseland, NJ)
- 2 days ago
Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...
- Newark, NJ (11 miles from Roseland, NJ)
- 3 days ago
- Newark, NJ (11 miles from Roseland, NJ)
- 3 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Uniformed Loss Prevention Customer Service Associate
- Yonkers, NY (23 miles from Roseland, NJ)
- 4 days ago
- Yonkers, NY (23 miles from Roseland, NJ)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate I
- New York, NY (16 miles from Roseland, NJ)
- 8 days ago
- New York, NY (16 miles from Roseland, NJ)
- 8 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- New York, NY (16 miles from Roseland, NJ)
- 8 days ago
- New York, NY (16 miles from Roseland, NJ)
- 8 days ago
and Casualty License....
LP Customer Service Associate II
- Nanuet, NY (24 miles from Roseland, NJ)
- 8 days ago
- Nanuet, NY (24 miles from Roseland, NJ)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Fort Hamilton, NY (20 miles from Roseland, NJ)
- 9 days ago
- Fort Hamilton, NY (20 miles from Roseland, NJ)
- 9 days ago
and Casualty License....
Customer Service Representative
- Linden, NJ (14 miles from Roseland, NJ)
- 10 days ago
- Linden, NJ (14 miles from Roseland, NJ)
- 10 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Demographic Data for Roseland, NJ
Moving to Roseland, NJ? Find some basic demographic data about Roseland, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roseland, NJ
Highest Education Level
Customer Services in Roseland, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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