Customer Service Jobs in Rocky Hill, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Fairless Hills, PA (18 miles from Rocky Hill, NJ)
- 20 hours ago
- Fairless Hills, PA (18 miles from Rocky Hill, NJ)
- 20 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
Customer Service Representative
- Freehold, NJ (21 miles from Rocky Hill, NJ)
- 20 hours ago
- Freehold, NJ (21 miles from Rocky Hill, NJ)
- 20 hours ago
Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...
Insurance Customer Service/Producer
- Edison, NJ (15 miles from Rocky Hill, NJ)
- 1 day ago
- Edison, NJ (15 miles from Rocky Hill, NJ)
- 1 day ago
Insurance Customer Service/Producer (Edison, NJ) Grow your career with an established insurance agency auto, home, life and commercial insurance from major carriers....
Customer Service Representative
- Woodbridge, NJ (21 miles from Rocky Hill, NJ)
- 2 days ago
- Woodbridge, NJ (21 miles from Rocky Hill, NJ)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 3 days ago
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 3 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (19 miles from Rocky Hill, NJ)
- 5 days ago
- Watchung, NJ (19 miles from Rocky Hill, NJ)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Whitehouse Station, NJ (15 miles from Rocky Hill, NJ)
- 7 days ago
- Whitehouse Station, NJ (15 miles from Rocky Hill, NJ)
- 7 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Associate Customer Service Representative
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 12 days ago
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 12 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 18 days ago
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 18 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Somerville, NJ (12 miles from Rocky Hill, NJ)
- 19 days ago
- Somerville, NJ (12 miles from Rocky Hill, NJ)
- 19 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Customer Service Representative
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 20 days ago
- Trenton, NJ (13 miles from Rocky Hill, NJ)
- 20 days ago
Company :** Highmark Inc. **Job Description :** Service FEP customers **Pay Range Minimum:** $19.27 **Pay Range Maximum:** $26.88 _Base pay is determined by a variety of factors including a...
Customer Service Representative
- Churchville, PA (24 miles from Rocky Hill, NJ)
- 22 days ago
- Churchville, PA (24 miles from Rocky Hill, NJ)
- 22 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (15 miles from Rocky Hill, NJ)
- 25 days ago
- Whitehouse Station, NJ (15 miles from Rocky Hill, NJ)
- 25 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Customer Service Representative - Bilingual
- Churchville, PA (24 miles from Rocky Hill, NJ)
- 29 days ago
- Churchville, PA (24 miles from Rocky Hill, NJ)
- 29 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Churchville, PA (24 miles from Rocky Hill, NJ)
- 29 days ago
- Churchville, PA (24 miles from Rocky Hill, NJ)
- 29 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Rocky Hill, NJ
Moving to Rocky Hill, NJ? Find some basic demographic data about Rocky Hill, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rocky Hill, NJ
Highest Education Level
Customer Services in Rocky Hill, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »