Customer Service Jobs in Red Bank, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
CSR - Customer Service Representative
- Point Pleasant Boro, NJ (19 miles from Red Bank, NJ)
- 23 hours ago
- Point Pleasant Boro, NJ (19 miles from Red Bank, NJ)
- 23 hours ago
As a Customer Service Representative, you will be responsible for delivering exceptional support by actively listening and responding to customer inquiries and concerns....
Customer Service Representative
- Lakewood, NJ (20 miles from Red Bank, NJ)
- 5 days ago
- Lakewood, NJ (20 miles from Red Bank, NJ)
- 5 days ago
Lakewood, New Jersey Salary range: $24.50/hr - $31.32/hr The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products...
Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities
- Elizabeth, NJ (22 miles from Red Bank, NJ)
- 7 days ago
- Elizabeth, NJ (22 miles from Red Bank, NJ)
- 7 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Retail Customer Service Representative/Cashier
- Brooklyn, NY (23 miles from Red Bank, NJ)
- 15 days ago
- Brooklyn, NY (23 miles from Red Bank, NJ)
- 15 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
(NJNG Union) LTT Customer Service Representative
- Belmar, NJ (12 miles from Red Bank, NJ)
- 19 days ago
- Belmar, NJ (12 miles from Red Bank, NJ)
- 19 days ago
Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...
Commercial Lines Customer Service Representative
- Lakewood, NJ (20 miles from Red Bank, NJ)
- 21 days ago
- Lakewood, NJ (20 miles from Red Bank, NJ)
- 21 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (17 miles from Red Bank, NJ)
- 21 days ago
- Woodbridge, NJ (17 miles from Red Bank, NJ)
- 21 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Brick, NJ (21 miles from Red Bank, NJ)
- 21 days ago
- Brick, NJ (21 miles from Red Bank, NJ)
- 21 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Retail Customer Service Associate
- Freehold, NJ (14 miles from Red Bank, NJ)
- 29 days ago
- Freehold, NJ (14 miles from Red Bank, NJ)
- 29 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Customer Service Representative
- Woodbridge, NJ (17 miles from Red Bank, NJ)
- 30+ days ago
- Woodbridge, NJ (17 miles from Red Bank, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Lakewood, NJ (20 miles from Red Bank, NJ)
- 30+ days ago
- Lakewood, NJ (20 miles from Red Bank, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayonne, NJ (21 miles from Red Bank, NJ)
- 30+ days ago
- Bayonne, NJ (21 miles from Red Bank, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Jackson, NJ (22 miles from Red Bank, NJ)
- 30+ days ago
- Jackson, NJ (22 miles from Red Bank, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Staten Island, NY (18 miles from Red Bank, NJ)
- 60+ days ago
- Staten Island, NY (18 miles from Red Bank, NJ)
- 60+ days ago
#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....
LP Customer Service Associate II Staten Island, NY
- Staten Island, NY (18 miles from Red Bank, NJ)
- 60+ days ago
- Staten Island, NY (18 miles from Red Bank, NJ)
- 60+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Red Bank, NJ
Moving to Red Bank, NJ? Find some basic demographic data about Red Bank, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Red Bank, NJ
Highest Education Level
Customer Services in Red Bank, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Driving
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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