Customer Service Jobs in Red Bank, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Senior Customer Service Representative
- Dayton, NJ (22 miles from Red Bank, NJ)
- 3 days ago
- Dayton, NJ (22 miles from Red Bank, NJ)
- 3 days ago
General Information Job ID ATR52412 Posting Job Title Senior Customer Service Representative Locations NJ Dayton Victory Employment Type Full Time Date Posted 12-Jun-2025 Relocation Support No Description...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Perth Amboy, NJ (15 miles from Red Bank, NJ)
- 6 days ago
- Perth Amboy, NJ (15 miles from Red Bank, NJ)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Freehold, NJ (14 miles from Red Bank, NJ)
- 8 days ago
- Freehold, NJ (14 miles from Red Bank, NJ)
- 8 days ago
Job Details Job Location: Freehold, NJ Position Type: Part Time Salary Range: $15.49 - $15.49 Hourly Travel Percentage: Up to 25% Job Shift: Any Job Category: Customer Service Description Retail Office...
Customer Service Representative
- Staten Island, NY (18 miles from Red Bank, NJ)
- 10 days ago
- Staten Island, NY (18 miles from Red Bank, NJ)
- 10 days ago
#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....
- Cranbury, NJ (24 miles from Red Bank, NJ)
- 11 days ago
- Cranbury, NJ (24 miles from Red Bank, NJ)
- 11 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18.50 / Hour location_on Cranbury, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer...
Retail Loss Prevention Customer Service Associate
- Brick, NJ (21 miles from Red Bank, NJ)
- 12 days ago
- Brick, NJ (21 miles from Red Bank, NJ)
- 12 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Bilingual Auto Customer Service Representative
- Piscataway, NJ (24 miles from Red Bank, NJ)
- 13 days ago
- Piscataway, NJ (24 miles from Red Bank, NJ)
- 13 days ago
Deliver excellent customer service while balancing company policies and customer needs....
Senior Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL
- New York City, NY (24 miles from Red Bank, NJ)
- 16 days ago
- New York City, NY (24 miles from Red Bank, NJ)
- 16 days ago
Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....
Retail Loss Prevention Customer Service Associate I
- Brooklyn, NY (23 miles from Red Bank, NJ)
- 17 days ago
- Brooklyn, NY (23 miles from Red Bank, NJ)
- 17 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Retail Loss Prevention Customer Service Associate II
- Brooklyn, NY (23 miles from Red Bank, NJ)
- 17 days ago
- Brooklyn, NY (23 miles from Red Bank, NJ)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate I
- Woodbridge, NJ (17 miles from Red Bank, NJ)
- 18 days ago
- Woodbridge, NJ (17 miles from Red Bank, NJ)
- 18 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Monroe Township, NJ (18 miles from Red Bank, NJ)
- 18 days ago
- Monroe Township, NJ (18 miles from Red Bank, NJ)
- 18 days ago
Previous experience in inside sales support and wholesale-to-retail customer service is required....
Customer Service Representative
- Jamesburg, NJ (18 miles from Red Bank, NJ)
- 20 days ago
- Jamesburg, NJ (18 miles from Red Bank, NJ)
- 20 days ago
Customer Service Representative Req #464 Jamesburg, NJ 08831, USA Job Description Posted Wednesday, May 21, 2025 at 10:00 PM Customer Service Representative - Jamesburg, NJ (Hybrid) Shift: Full-Time...
Customer Service Representative - Central Billing Office Onsite - Boynton Beach, FL
- New York City, NY (24 miles from Red Bank, NJ)
- 24 days ago
- New York City, NY (24 miles from Red Bank, NJ)
- 24 days ago
Good customer service skills are required. Candidates are required to pass a customer service scenario assessment prior to onboarding....
Customer Service Representative
- Edison, NJ (20 miles from Red Bank, NJ)
- 30+ days ago
- Edison, NJ (20 miles from Red Bank, NJ)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 18.50 / Hour location_on Edison, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Demographic Data for Red Bank, NJ
Moving to Red Bank, NJ? Find some basic demographic data about Red Bank, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Red Bank, NJ
Highest Education Level
Customer Services in Red Bank, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »