Customer Service Jobs in Red Bank, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

CSR - Customer Service Representative

  • Point Pleasant Boro, NJ (19 miles from Red Bank, NJ)
  • 23 hours ago
  • Point Pleasant Boro, NJ (19 miles from Red Bank, NJ)
  • 23 hours ago

As a Customer Service Representative, you will be responsible for delivering exceptional support by actively listening and responding to customer inquiries and concerns....

Customer Service Representative

  • Lakewood, NJ (20 miles from Red Bank, NJ)
  • 5 days ago
  • Lakewood, NJ (20 miles from Red Bank, NJ)
  • 5 days ago

Lakewood, New Jersey Salary range: $24.50/hr - $31.32/hr The Customer Service Representative (CSR) provides sales and service support to the branch by acquiring new clients, offering suitable Bank products...

Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities

  • Elizabeth, NJ (22 miles from Red Bank, NJ)
  • 7 days ago
  • Elizabeth, NJ (22 miles from Red Bank, NJ)
  • 7 days ago

Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...

Retail Customer Service Representative/Cashier

  • Brooklyn, NY (23 miles from Red Bank, NJ)
  • 15 days ago
  • Brooklyn, NY (23 miles from Red Bank, NJ)
  • 15 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....

(NJNG Union) LTT Customer Service Representative

  • Belmar, NJ (12 miles from Red Bank, NJ)
  • 19 days ago
  • Belmar, NJ (12 miles from Red Bank, NJ)
  • 19 days ago

Service Representative to provide excellent customer service in a fast-paced call center environment.Major Responsibilities:Answer in-bound calls and actively listen to customers concerns.Strive for...

Commercial Lines Customer Service Representative

  • Lakewood, NJ (20 miles from Red Bank, NJ)
  • 21 days ago
  • Lakewood, NJ (20 miles from Red Bank, NJ)
  • 21 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Woodbridge, NJ (17 miles from Red Bank, NJ)
  • 21 days ago
  • Woodbridge, NJ (17 miles from Red Bank, NJ)
  • 21 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Brick, NJ (21 miles from Red Bank, NJ)
  • 21 days ago
  • Brick, NJ (21 miles from Red Bank, NJ)
  • 21 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Retail Customer Service Associate

  • Freehold, NJ (14 miles from Red Bank, NJ)
  • 29 days ago
  • Freehold, NJ (14 miles from Red Bank, NJ)
  • 29 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...

Customer Service Representative

  • Woodbridge, NJ (17 miles from Red Bank, NJ)
  • 30+ days ago
  • Woodbridge, NJ (17 miles from Red Bank, NJ)
  • 30+ days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Lakewood, NJ (20 miles from Red Bank, NJ)
  • 30+ days ago
  • Lakewood, NJ (20 miles from Red Bank, NJ)
  • 30+ days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Bayonne, NJ (21 miles from Red Bank, NJ)
  • 30+ days ago
  • Bayonne, NJ (21 miles from Red Bank, NJ)
  • 30+ days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Jackson, NJ (22 miles from Red Bank, NJ)
  • 30+ days ago
  • Jackson, NJ (22 miles from Red Bank, NJ)
  • 30+ days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Staten Island, NY (18 miles from Red Bank, NJ)
  • 60+ days ago
  • Staten Island, NY (18 miles from Red Bank, NJ)
  • 60+ days ago

#LI-Hybrid Qualifications 1-3 years of experience in financial industry or transferrable skills Passion for providing white glove customer service....

LP Customer Service Associate II Staten Island, NY

  • Staten Island, NY (18 miles from Red Bank, NJ)
  • 60+ days ago
  • Staten Island, NY (18 miles from Red Bank, NJ)
  • 60+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Red Bank, NJ

Moving to Red Bank, NJ? Find some basic demographic data about Red Bank, NJ below.


Local
National
24,568
1,340
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Red Bank, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Red Bank, NJ offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Red Bank, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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