Customer Service Jobs in Randolph, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial Lines Customer Service Representative
- Paterson, NJ (21 miles from Randolph, NJ)
- 1 day ago
- Paterson, NJ (21 miles from Randolph, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ (22 miles from Randolph, NJ)
- 1 day ago
- Franklin Lakes, NJ (22 miles from Randolph, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Clifton, NJ (23 miles from Randolph, NJ)
- 1 day ago
- Clifton, NJ (23 miles from Randolph, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Newark, NJ (22 miles from Randolph, NJ)
- 1 day ago
- Newark, NJ (22 miles from Randolph, NJ)
- 1 day ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Customer Service Representative (Onsite in Elizabeth, NJ)
- Elizabeth, NJ (24 miles from Randolph, NJ)
- 5 days ago
- Elizabeth, NJ (24 miles from Randolph, NJ)
- 5 days ago
Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...
Retail Customer Service Associate
- Edison, NJ (24 miles from Randolph, NJ)
- 9 days ago
- Edison, NJ (24 miles from Randolph, NJ)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 883 US ROUTE 1, EDISON, NJ 08817...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (22 miles from Randolph, NJ)
- 12 days ago
- Newark, NJ (22 miles from Randolph, NJ)
- 12 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative
- Newark, NJ (22 miles from Randolph, NJ)
- 14 days ago
- Newark, NJ (22 miles from Randolph, NJ)
- 14 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Paterson, NJ (21 miles from Randolph, NJ)
- 14 days ago
- Paterson, NJ (21 miles from Randolph, NJ)
- 14 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Elizabeth, NJ (24 miles from Randolph, NJ)
- 15 days ago
- Elizabeth, NJ (24 miles from Randolph, NJ)
- 15 days ago
Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...
Customer Service Representative
- Franklin Lakes, NJ (22 miles from Randolph, NJ)
- 15 days ago
- Franklin Lakes, NJ (22 miles from Randolph, NJ)
- 15 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (15 miles from Randolph, NJ)
- 18 days ago
- Watchung, NJ (15 miles from Randolph, NJ)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Bloomfield, NJ (20 miles from Randolph, NJ)
- 18 days ago
- Bloomfield, NJ (20 miles from Randolph, NJ)
- 18 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Totowa, NJ (22 miles from Randolph, NJ)
- 19 days ago
- Totowa, NJ (22 miles from Randolph, NJ)
- 19 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Whitehouse Station, NJ (18 miles from Randolph, NJ)
- 20 days ago
- Whitehouse Station, NJ (18 miles from Randolph, NJ)
- 20 days ago
The PRS CLUE Coordinator is responsible for reviewing CLUE reports and providing loss information for underwriting to evaluate the risk of new and existing business. By researching, evaluating,...
Demographic Data for Randolph, NJ
Moving to Randolph, NJ? Find some basic demographic data about Randolph, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Randolph, NJ
Highest Education Level
Customer Services in Randolph, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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