Customer Service Jobs in Penns Grove, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Customer Service Representative Specialist - PNC Investments

  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 16 hours ago
  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 16 hours ago

Job Description Performs specialized customer service activities and initiatives....

Customer Service Representative

  • Swedesboro, NJ (6 miles from Penns Grove, NJ)
  • 20 hours ago
  • Swedesboro, NJ (6 miles from Penns Grove, NJ)
  • 20 hours ago

Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....

Retail Loss Prevention Customer Service Associate II

  • Wilmington, DE (3 miles from Penns Grove, NJ)
  • 1 day ago
  • Wilmington, DE (3 miles from Penns Grove, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Representative/Cashier

  • St Davids, PA (24 miles from Penns Grove, NJ)
  • 2 days ago
  • St Davids, PA (24 miles from Penns Grove, NJ)
  • 2 days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Runnemede, NJ (22 miles from Penns Grove, NJ)
  • 3 days ago
  • Runnemede, NJ (22 miles from Penns Grove, NJ)
  • 3 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Customer Service Representative

  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 5 days ago
  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 5 days ago

Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....

Fulltime LP Customer Service Associate II (Wilmington, DE) 552

  • Talleyville, DE (8 miles from Penns Grove, NJ)
  • 5 days ago
  • Talleyville, DE (8 miles from Penns Grove, NJ)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative- Import-Export

  • Pennsville, NJ (5 miles from Penns Grove, NJ)
  • 7 days ago
  • Pennsville, NJ (5 miles from Penns Grove, NJ)
  • 7 days ago

Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....

Customer Service Associate (Insurance Call Representative) (Part-time) (On-site) Wayne, PA

  • Wayne, PA (24 miles from Penns Grove, NJ)
  • 11 days ago
  • Wayne, PA (24 miles from Penns Grove, NJ)
  • 11 days ago

Additional Responsibilities (used for internal details): What You'll Bring: Customer service experience: Minimum of two years of customer service experience in any industry....

Customer Service Representative

  • Chadds Ford, PA (12 miles from Penns Grove, NJ)
  • 20 days ago
  • Chadds Ford, PA (12 miles from Penns Grove, NJ)
  • 20 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Bilingual Customer Service Representative

  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 26 days ago
  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 26 days ago

Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...

CWR-Customer Service Rep I

  • Swedesboro, NJ (6 miles from Penns Grove, NJ)
  • 30+ days ago
  • Swedesboro, NJ (6 miles from Penns Grove, NJ)
  • 30+ days ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Customer Service Representative

  • Bala Cynwyd, PA (24 miles from Penns Grove, NJ)
  • 30+ days ago
  • Bala Cynwyd, PA (24 miles from Penns Grove, NJ)
  • 30+ days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative - Return Agent - Philadelphia International Airport

  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 30+ days ago
  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 30+ days ago

Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...

Customer Service Representative

  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 60+ days ago
  • Philadelphia, PA (22 miles from Penns Grove, NJ)
  • 60+ days ago

Customer Service Representative Location 6925 Essington Ave, Philadelphia, PA, 19153, United States Job Category customer service, sales, call center Description Chapman Chevrolet is seeking Customer...

Demographic Data for Penns Grove, NJ

Moving to Penns Grove, NJ? Find some basic demographic data about Penns Grove, NJ below.


Local
National
13,325
196
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Penns Grove, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Penns Grove, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Penns Grove, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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