Customer Service Jobs in Paterson, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (12 miles from Paterson, NJ)
- 60+ days ago
- Newark, NJ (12 miles from Paterson, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- New York, NY (14 miles from Paterson, NJ)
- 1 day ago
- New York, NY (14 miles from Paterson, NJ)
- 1 day ago
service....
Customer Service Representative
- Flushing, NY (21 miles from Paterson, NJ)
- 1 day ago
- Flushing, NY (21 miles from Paterson, NJ)
- 1 day ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Customer Service Representative, Medicare Pharmacy Contact Center
- Yonkers, NY (15 miles from Paterson, NJ)
- 1 day ago
- Yonkers, NY (15 miles from Paterson, NJ)
- 1 day ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Medical Customer Service Representative
- Bronx, NY (14 miles from Paterson, NJ)
- 1 day ago
- Bronx, NY (14 miles from Paterson, NJ)
- 1 day ago
**Qualifications for the Medical Customer Service Representative:** High school diploma or GED At least 1 year of medical front office and customer service experience Experience with Microsoft Word...
- Newark, NJ (12 miles from Paterson, NJ)
- 2 days ago
- Newark, NJ (12 miles from Paterson, NJ)
- 2 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
- New York, NY (14 miles from Paterson, NJ)
- 2 days ago
- New York, NY (14 miles from Paterson, NJ)
- 2 days ago
Preferred Skills: Strong customer service and communication skills. Ability to multitask in a fast-paced environment....
Customer Service Associate NY New England
- Newark, NJ (12 miles from Paterson, NJ)
- 2 days ago
- Newark, NJ (12 miles from Paterson, NJ)
- 2 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative - PT
- East Elmhurst, NY (18 miles from Paterson, NJ)
- 2 days ago
- East Elmhurst, NY (18 miles from Paterson, NJ)
- 2 days ago
service....
Customer Service Representative
- Newark, NJ (12 miles from Paterson, NJ)
- 3 days ago
- Newark, NJ (12 miles from Paterson, NJ)
- 3 days ago
Customer Service Experience....
IMMEDIATE HIRE Customer Service Representative
- New York, NY (14 miles from Paterson, NJ)
- 4 days ago
- New York, NY (14 miles from Paterson, NJ)
- 4 days ago
About the Role As a Customer Advocate, you'll be the face of Carvana, delivering a seamless and exceptional car-buying experience. You'll handle 6-8 customer appointments daily, traveling in a...
Customer Service Representative
- Parsippany, NJ (12 miles from Paterson, NJ)
- 4 days ago
- Parsippany, NJ (12 miles from Paterson, NJ)
- 4 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
- Valhalla, NY (23 miles from Paterson, NJ)
- 5 days ago
- Valhalla, NY (23 miles from Paterson, NJ)
- 5 days ago
The Customer Service Associate is responsible for managing the day-to-day processes of the call center....
Loss Prevention Customer Service Associate II
- Nanuet, NY (15 miles from Paterson, NJ)
- 6 days ago
- Nanuet, NY (15 miles from Paterson, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Bilingual
- New York, NY (14 miles from Paterson, NJ)
- 7 days ago
- New York, NY (14 miles from Paterson, NJ)
- 7 days ago
Reports directly to the Customer Service Supervisor. Adhere to all remote work policies and procedures....
Demographic Data for Paterson, NJ
Moving to Paterson, NJ? Find some basic demographic data about Paterson, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Paterson, NJ
Highest Education Level
Customer Services in Paterson, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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