Customer Service Jobs in Parsippany, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 22 hours ago
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 22 hours ago
As a Customer Service Representative, youll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls....
Associate Customer Service Representative
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 22 hours ago
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 22 hours ago
**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....
Associate Customer Service Representative (2nd Shift)
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 22 hours ago
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 22 hours ago
**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 1 day ago
- Bridgewater, NJ (21 miles from Parsippany, NJ)
- 1 day ago
At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....
Customer Service Representative - Cardmember Services
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Commercial Lines Insurance CSR
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
- New York, NY (22 miles from Parsippany, NJ)
- 1 day ago
Requirements New York Property & Casualty license required Prior Commercial Lines insurance experience required....
Retail Customer Service Representative/Cashier
- Brooklyn, NY (24 miles from Parsippany, NJ)
- 2 days ago
- Brooklyn, NY (24 miles from Parsippany, NJ)
- 2 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- New York, NY (22 miles from Parsippany, NJ)
- 3 days ago
- New York, NY (22 miles from Parsippany, NJ)
- 3 days ago
Your Impact: Provide excellent customer service via phone to clients....
Insurance Broker Assistant /Customer Service Rep
- New York, NY (22 miles from Parsippany, NJ)
- 6 days ago
- New York, NY (22 miles from Parsippany, NJ)
- 6 days ago
Broker assistant/Customer Service Rep to join our team!...
Commercial Lines Customer Service Representative
- Jersey City, NJ (19 miles from Parsippany, NJ)
- 8 days ago
- Jersey City, NJ (19 miles from Parsippany, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Paterson, NJ (12 miles from Parsippany, NJ)
- 8 days ago
- Paterson, NJ (12 miles from Parsippany, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Franklin Lakes, NJ (14 miles from Parsippany, NJ)
- 8 days ago
- Franklin Lakes, NJ (14 miles from Parsippany, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Clifton, NJ (13 miles from Parsippany, NJ)
- 8 days ago
- Clifton, NJ (13 miles from Parsippany, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Newark, NJ (14 miles from Parsippany, NJ)
- 8 days ago
- Newark, NJ (14 miles from Parsippany, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (21 miles from Parsippany, NJ)
- 8 days ago
- Woodbridge, NJ (21 miles from Parsippany, NJ)
- 8 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Demographic Data for Parsippany, NJ
Moving to Parsippany, NJ? Find some basic demographic data about Parsippany, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Parsippany, NJ
Highest Education Level
Customer Services in Parsippany, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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