Customer Service Jobs in Newark, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 49 Jobs

Customer Service Representative

  • Newark, NJ
  • 27 days ago
  • Newark, NJ
  • 27 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago

Job Summary: We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Underwriting team....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Englewood Cliffs, NJ (15 miles from Newark, NJ)
  • 2 days ago
  • Englewood Cliffs, NJ (15 miles from Newark, NJ)
  • 2 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Retail Customer Service Associate

  • Secaucus, NJ (6 miles from Newark, NJ)
  • 3 days ago
  • Secaucus, NJ (6 miles from Newark, NJ)
  • 3 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 PARK PL, SECAUCUS, NJ 07094-...

Senior Customer Service Associate (Claims, Remote)

  • Newark, NJ
  • 6 days ago
  • Newark, NJ
  • 6 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Customer Service Representative- Newark Airport

  • Newark, NJ
  • 7 days ago
  • Newark, NJ
  • 7 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Internal Sales and Customer Service Representative

  • New York, NY (9 miles from Newark, NJ)
  • 7 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 7 days ago

Prepare sales reports, presentations, and customer service metrics for internal use....

Uniformed Loss Prevention Customer Service Associate

  • New Rochelle, NY (23 miles from Newark, NJ)
  • 8 days ago
  • New Rochelle, NY (23 miles from Newark, NJ)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Jersey City, NJ (4 miles from Newark, NJ)
  • 9 days ago
  • Jersey City, NJ (4 miles from Newark, NJ)
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Newark, NJ
  • 9 days ago
  • Newark, NJ
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Woodbridge, NJ (13 miles from Newark, NJ)
  • 9 days ago
  • Woodbridge, NJ (13 miles from Newark, NJ)
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Paterson, NJ (12 miles from Newark, NJ)
  • 9 days ago
  • Paterson, NJ (12 miles from Newark, NJ)
  • 9 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Elizabeth, NJ (4 miles from Newark, NJ)
  • 9 days ago
  • Elizabeth, NJ (4 miles from Newark, NJ)
  • 9 days ago

Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...

Customer Service Representative (RSS)

  • New York, NY (9 miles from Newark, NJ)
  • 9 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 9 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

lp customer service associate II

  • Yonkers, NY (21 miles from Newark, NJ)
  • 9 days ago
  • Yonkers, NY (21 miles from Newark, NJ)
  • 9 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Newark, NJ

Moving to Newark, NJ? Find some basic demographic data about Newark, NJ below.


Local
National
311,885
5,566
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Newark, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Newark, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newark, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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