Customer Service Jobs in Newark, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Newark, NJ (2 miles from Newark, NJ)
- 23 hours ago
- Newark, NJ (2 miles from Newark, NJ)
- 23 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Uniformed Loss Prevention Customer Service Associate
- Yonkers, NY (21 miles from Newark, NJ)
- 1 day ago
- Yonkers, NY (21 miles from Newark, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate I
- New York, NY (9 miles from Newark, NJ)
- 6 days ago
- New York, NY (9 miles from Newark, NJ)
- 6 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- New York, NY (9 miles from Newark, NJ)
- 6 days ago
- New York, NY (9 miles from Newark, NJ)
- 6 days ago
and Casualty License....
Acupuncture Clinic Customer Service Representative
- Jamaica, NY (19 miles from Newark, NJ)
- 6 days ago
- Jamaica, NY (19 miles from Newark, NJ)
- 6 days ago
Under close supervision of manager, communicate with patients using various means; schedule and confirm appointments; assist with patient intake, insurance inquiries, and address routine...
Loss Prevention Customer Service Associate II
- Brooklyn, NY (9 miles from Newark, NJ)
- 6 days ago
- Brooklyn, NY (9 miles from Newark, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Fort Hamilton, NY (11 miles from Newark, NJ)
- 7 days ago
- Fort Hamilton, NY (11 miles from Newark, NJ)
- 7 days ago
and Casualty License....
Customer Service Representative
- Linden, NJ (8 miles from Newark, NJ)
- 8 days ago
- Linden, NJ (8 miles from Newark, NJ)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Evening Customer Service Representative
- Union, NJ (5 miles from Newark, NJ)
- 12 days ago
- Union, NJ (5 miles from Newark, NJ)
- 12 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative - PT
- New York, NY (9 miles from Newark, NJ)
- 14 days ago
- New York, NY (9 miles from Newark, NJ)
- 14 days ago
service....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (13 miles from Newark, NJ)
- 14 days ago
- Woodbridge, NJ (13 miles from Newark, NJ)
- 14 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (21 miles from Newark, NJ)
- 14 days ago
- Woodcliff Lake, NJ (21 miles from Newark, NJ)
- 14 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Customer Service Representative
- Piscataway, NJ (19 miles from Newark, NJ)
- 15 days ago
- Piscataway, NJ (19 miles from Newark, NJ)
- 15 days ago
Provide support to customer service in order to resolve any order issue that arises....
Customer Service Representative II
- New York, NY (9 miles from Newark, NJ)
- 17 days ago
- New York, NY (9 miles from Newark, NJ)
- 17 days ago
Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....
Demographic Data for Newark, NJ
Moving to Newark, NJ? Find some basic demographic data about Newark, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Newark, NJ
Highest Education Level
Customer Services in Newark, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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