Customer Service Jobs in New Brunswick, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Newark, NJ (22 miles from New Brunswick, NJ)
- 45+ days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 45+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities
- Elizabeth, NJ (18 miles from New Brunswick, NJ)
- 4 days ago
- Elizabeth, NJ (18 miles from New Brunswick, NJ)
- 4 days ago
Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...
Customer Service Representative
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 10 days ago
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 10 days ago
As a Customer Service Representative, youll be responsible for resolving a variety of incidents on several communication channels, such as emails and phone calls....
Associate Customer Service Representative
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 10 days ago
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 10 days ago
**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....
Customer Service Representative
- Mercerville, NJ (21 miles from New Brunswick, NJ)
- 10 days ago
- Mercerville, NJ (21 miles from New Brunswick, NJ)
- 10 days ago
Experience in a customer service or call center environment preferred. Experience of using a customer service ticketing system preferred. Knowledge of eligibility approval screening....
Associate Customer Service Representative (2nd Shift)
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 10 days ago
- Bridgewater, NJ (11 miles from New Brunswick, NJ)
- 10 days ago
At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....
Commercial Lines Customer Service Representative
- Newark, NJ (22 miles from New Brunswick, NJ)
- 18 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 18 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Hamilton, NJ (23 miles from New Brunswick, NJ)
- 18 days ago
- Hamilton, NJ (23 miles from New Brunswick, NJ)
- 18 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Commercial Lines Customer Service Representative
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 18 days ago
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 18 days ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
Retail Customer Service Associate
- Freehold, NJ (19 miles from New Brunswick, NJ)
- 26 days ago
- Freehold, NJ (19 miles from New Brunswick, NJ)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...
Senior Customer Service Associate (Claims, Remote)
- Newark, NJ (22 miles from New Brunswick, NJ)
- 29 days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 29 days ago
Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...
Remote WorkCustomer Service Representative
- Newark, NJ (22 miles from New Brunswick, NJ)
- 30+ days ago
- Newark, NJ (22 miles from New Brunswick, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 30+ days ago
- Woodbridge, NJ (9 miles from New Brunswick, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 30+ days ago
- Trenton, NJ (24 miles from New Brunswick, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Bayonne, NJ (21 miles from New Brunswick, NJ)
- 30+ days ago
- Bayonne, NJ (21 miles from New Brunswick, NJ)
- 30+ days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Demographic Data for New Brunswick, NJ
Moving to New Brunswick, NJ? Find some basic demographic data about New Brunswick, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Brunswick, NJ
Highest Education Level
Customer Services in New Brunswick, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Driving
- Written Communication
- Typing
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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