Customer Service Jobs in Morristown, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Newark, NJ (17 miles from Morristown, NJ)
- 14 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 14 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Newark, NJ (18 miles from Morristown, NJ)
- 1 day ago
- Newark, NJ (18 miles from Morristown, NJ)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Loss Prevention Customer Service Associate II
- Jersey City, NJ (22 miles from Morristown, NJ)
- 6 days ago
- Jersey City, NJ (22 miles from Morristown, NJ)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Linden, NJ (16 miles from Morristown, NJ)
- 8 days ago
- Linden, NJ (16 miles from Morristown, NJ)
- 8 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Evening Customer Service Representative
- Union, NJ (13 miles from Morristown, NJ)
- 12 days ago
- Union, NJ (13 miles from Morristown, NJ)
- 12 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative- Independent Agent Channel
- Woodbridge, NJ (18 miles from Morristown, NJ)
- 14 days ago
- Woodbridge, NJ (18 miles from Morristown, NJ)
- 14 days ago
Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...
Customer Service Representative
- Piscataway, NJ (15 miles from Morristown, NJ)
- 15 days ago
- Piscataway, NJ (15 miles from Morristown, NJ)
- 15 days ago
Provide support to customer service in order to resolve any order issue that arises....
Customer Service Representative
- Somerville, NJ (16 miles from Morristown, NJ)
- 15 days ago
- Somerville, NJ (16 miles from Morristown, NJ)
- 15 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
Billing Customer Service Representative
- Whitehouse Station, NJ (18 miles from Morristown, NJ)
- 17 days ago
- Whitehouse Station, NJ (18 miles from Morristown, NJ)
- 17 days ago
Provide excellent customer service and quality technical content via incoming telephone calls, text chats and email in a fast-paced, automated, high-volume contact center environment Assume ownership...
- Edison, NJ (18 miles from Morristown, NJ)
- 20 days ago
- Edison, NJ (18 miles from Morristown, NJ)
- 20 days ago
is hiring Customer Service Representatives in Edison, New Jersey....
Customer Service Representative
- Newark, NJ (17 miles from Morristown, NJ)
- 20 days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 20 days ago
Customer Service Representative Our transformative logistics client is setting the standard for forward thinking solutions to deliver the highest level of value add to their customers....
Customer Service Representative I
- Piscataway, NJ (15 miles from Morristown, NJ)
- 28 days ago
- Piscataway, NJ (15 miles from Morristown, NJ)
- 28 days ago
A High School Diploma or a GED is required A minimum of 2 years of Customer Service Experience....
- Newark, NJ (17 miles from Morristown, NJ)
- 30+ days ago
- Newark, NJ (17 miles from Morristown, NJ)
- 30+ days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 45+ days ago
- Bridgewater, NJ (14 miles from Morristown, NJ)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II Watchung NJ
- Watchung, NJ (10 miles from Morristown, NJ)
- 45+ days ago
- Watchung, NJ (10 miles from Morristown, NJ)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Morristown, NJ
Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Morristown, NJ
Highest Education Level
Customer Services in Morristown, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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