Customer Service Jobs in Morristown, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

LP Customer Service Associate II

  • Bridgewater, NJ (14 miles from Morristown, NJ)
  • 3 days ago
  • Bridgewater, NJ (14 miles from Morristown, NJ)
  • 3 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II Loss Prevention Customer Service Associate II

  • Totowa, NJ (19 miles from Morristown, NJ)
  • 3 days ago
  • Totowa, NJ (19 miles from Morristown, NJ)
  • 3 days ago

Loss Prevention Customer Service Associate II TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally...

Retail Loss Prevention Customer Service Associate Retail Loss Prevention Customer Service Associate

  • Totowa, NJ (19 miles from Morristown, NJ)
  • 3 days ago
  • Totowa, NJ (19 miles from Morristown, NJ)
  • 3 days ago

Retail Loss Prevention Customer Service Associate TJX Companies 3.5 ( ) Totowa, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and...

LP Customer Service Associate II Bridgewater NJ LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ (14 miles from Morristown, NJ)
  • 3 days ago
  • Bridgewater, NJ (14 miles from Morristown, NJ)
  • 3 days ago

LP Customer Service Associate II Bridgewater NJ TJX Companies 3.5 ( ) Bridgewater Township, NJ Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated...

Loss Prevention Customer Service Associate

  • Staten Island, NY (23 miles from Morristown, NJ)
  • 4 days ago
  • Staten Island, NY (23 miles from Morristown, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate

  • Paterson, NJ (18 miles from Morristown, NJ)
  • 4 days ago
  • Paterson, NJ (18 miles from Morristown, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Paterson, NJ (18 miles from Morristown, NJ)
  • 4 days ago
  • Paterson, NJ (18 miles from Morristown, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Bloomfield, NJ (16 miles from Morristown, NJ)
  • 4 days ago
  • Bloomfield, NJ (16 miles from Morristown, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Jersey City, NJ (22 miles from Morristown, NJ)
  • 5 days ago
  • Jersey City, NJ (22 miles from Morristown, NJ)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Loss Prevention Customer Service Associate

  • Totowa, NJ (19 miles from Morristown, NJ)
  • 5 days ago
  • Totowa, NJ (19 miles from Morristown, NJ)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Onsite in Elizabeth, NJ) Future Opportunities

  • Elizabeth, NJ (18 miles from Morristown, NJ)
  • 14 days ago
  • Elizabeth, NJ (18 miles from Morristown, NJ)
  • 14 days ago

Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...

Part-Time Insurance Customer Service Rep.

  • Montclair, NJ (14 miles from Morristown, NJ)
  • 14 days ago
  • Montclair, NJ (14 miles from Morristown, NJ)
  • 14 days ago

No insurance experience required but must be willing to learn and get P&C licensed A Property & Casualty insurance license is a plus a job alert for this search Customer Service Rep Montclair, CA, US...

Associate Customer Service Representative (2nd Shift) Job Details Nestle Operational Services Worldwide SA

  • Bridgewater, NJ (14 miles from Morristown, NJ)
  • 20 days ago
  • Bridgewater, NJ (14 miles from Morristown, NJ)
  • 20 days ago

At least 1 year of customer service experience or equivalent experience is preferred. Experience with a ticketing / CRM system is strongly preferred....

Commercial Lines Customer Service Representative

  • Jersey City, NJ (22 miles from Morristown, NJ)
  • 28 days ago
  • Jersey City, NJ (22 miles from Morristown, NJ)
  • 28 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

  • Paterson, NJ (18 miles from Morristown, NJ)
  • 28 days ago
  • Paterson, NJ (18 miles from Morristown, NJ)
  • 28 days ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Demographic Data for Morristown, NJ

Moving to Morristown, NJ? Find some basic demographic data about Morristown, NJ below.


Local
National
45,609
1,721
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Morristown, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Morristown, NJ offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Morristown, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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