Customer Service Jobs in Morris Plains, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual Customer Service Representative
- Newark, NJ (18 miles from Morris Plains, NJ)
- 60+ days ago
- Newark, NJ (18 miles from Morris Plains, NJ)
- 60+ days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Samsung VOC Customer Service Representative, Bi-lingual Korean/English
- Ridgefield Park, NJ (24 miles from Morris Plains, NJ)
- 9 hours ago
- Ridgefield Park, NJ (24 miles from Morris Plains, NJ)
- 9 hours ago
follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...
Customer Service Representative - PT
- Newark, NJ (18 miles from Morris Plains, NJ)
- 3 days ago
- Newark, NJ (18 miles from Morris Plains, NJ)
- 3 days ago
service....
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Parsippany, NJ (4 miles from Morris Plains, NJ)
- 6 days ago
- Parsippany, NJ (4 miles from Morris Plains, NJ)
- 6 days ago
) Jun 16, 2025 Customer Service Representative, PTNA, Rock Hill, SC [EG] Functional area: Country: United States City: Company name: Date of posting: May 24, 2025 The Role As a Customer Service Representative...
Customer Service Representative
- Somerville, NJ (20 miles from Morris Plains, NJ)
- 10 days ago
- Somerville, NJ (20 miles from Morris Plains, NJ)
- 10 days ago
Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...
- Newark, NJ (18 miles from Morris Plains, NJ)
- 10 days ago
- Newark, NJ (18 miles from Morris Plains, NJ)
- 10 days ago
CWR Customer Service Rep I Call Center & Customer Service $ 18 / Hour location_on Newark, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Customer Service...
Customer Service Associate NY New England
- Newark, NJ (18 miles from Morris Plains, NJ)
- 11 days ago
- Newark, NJ (18 miles from Morris Plains, NJ)
- 11 days ago
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental....
Customer Service Representative
- Newark, NJ (18 miles from Morris Plains, NJ)
- 11 days ago
- Newark, NJ (18 miles from Morris Plains, NJ)
- 11 days ago
Customer Service Experience....
Customer Service Representative
- Parsippany, NJ (4 miles from Morris Plains, NJ)
- 12 days ago
- Parsippany, NJ (4 miles from Morris Plains, NJ)
- 12 days ago
The Customer Service Representative (CSR) is responsible for providing quality customer service to internal and external customers daily via telephone, email, web service request, fax, or in-person...
Customer Service Representative - Personal Risk Services
- Whitehouse Station, NJ (21 miles from Morris Plains, NJ)
- 16 days ago
- Whitehouse Station, NJ (21 miles from Morris Plains, NJ)
- 16 days ago
We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you...
Banking Customer Service Representative
- Livingston, NJ (9 miles from Morris Plains, NJ)
- 17 days ago
- Livingston, NJ (9 miles from Morris Plains, NJ)
- 17 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Spanish Bilingual Remote Customer Service Representative
- Summit, NJ (11 miles from Morris Plains, NJ)
- 19 days ago
- Summit, NJ (11 miles from Morris Plains, NJ)
- 19 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkBank Customer Service Representative
- Livingston, NJ (9 miles from Morris Plains, NJ)
- 21 days ago
- Livingston, NJ (9 miles from Morris Plains, NJ)
- 21 days ago
Provide friendly and efficient customer service in person and/or over the telephone....
Customer Service Representative - Insurance Services
- Florham Park, NJ (6 miles from Morris Plains, NJ)
- 21 days ago
- Florham Park, NJ (6 miles from Morris Plains, NJ)
- 21 days ago
TO SUCCEED IN THIS ROLE: Requirements At least two years of customer service related experience Must have the appropriate Property & Casualty producers license within 30 days of employment....
Customer Service Representative
- Teterboro, NJ (22 miles from Morris Plains, NJ)
- 22 days ago
- Teterboro, NJ (22 miles from Morris Plains, NJ)
- 22 days ago
Our client, a dynamic player in the customer service industry, is seeking a Customer Service Representative to join their team....
Demographic Data for Morris Plains, NJ
Moving to Morris Plains, NJ? Find some basic demographic data about Morris Plains, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Morris Plains, NJ
Highest Education Level
Customer Services in Morris Plains, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- Driving
- High School Diploma
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Multitasking
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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