Customer Service Jobs in Montvale, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Port Washington, NY (23 miles from Montvale, NJ)
- 2 hours ago
- Port Washington, NY (23 miles from Montvale, NJ)
- 2 hours ago
Were looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- Newark, NJ (23 miles from Montvale, NJ)
- 15 days ago
- Newark, NJ (23 miles from Montvale, NJ)
- 15 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Representative - PT
- East Elmhurst, NY (22 miles from Montvale, NJ)
- 60+ days ago
- East Elmhurst, NY (22 miles from Montvale, NJ)
- 60+ days ago
service....
- Saddle Brook, NJ (10 miles from Montvale, NJ)
- 12 hours ago
- Saddle Brook, NJ (10 miles from Montvale, NJ)
- 12 hours ago
CPCU, ARM or similar insurance designation desired....
Customer Service Representative
- Clifton, NJ (13 miles from Montvale, NJ)
- 1 day ago
- Clifton, NJ (13 miles from Montvale, NJ)
- 1 day ago
Under direction of the Call Center Management Team, the Customer Service Representative handles incoming telephone calls, emails, and facsimile transmissions to answer questions and resolve concerns...
- New York, NY (21 miles from Montvale, NJ)
- 2 days ago
- New York, NY (21 miles from Montvale, NJ)
- 2 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Uniformed Loss Prevention Customer Service Associate
- Yonkers, NY (11 miles from Montvale, NJ)
- 3 days ago
- Yonkers, NY (11 miles from Montvale, NJ)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate I
- New York, NY (21 miles from Montvale, NJ)
- 7 days ago
- New York, NY (21 miles from Montvale, NJ)
- 7 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- New York, NY (21 miles from Montvale, NJ)
- 7 days ago
- New York, NY (21 miles from Montvale, NJ)
- 7 days ago
and Casualty License....
LP Customer Service Associate II
- Nanuet, NY (3 miles from Montvale, NJ)
- 7 days ago
- Nanuet, NY (3 miles from Montvale, NJ)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Jersey City, NJ (22 miles from Montvale, NJ)
- 7 days ago
- Jersey City, NJ (22 miles from Montvale, NJ)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- White Plains, NY (14 miles from Montvale, NJ)
- 8 days ago
- White Plains, NY (14 miles from Montvale, NJ)
- 8 days ago
Position Summary The bilingual customer service representative position is responsible for providing customer service assistance to English- and Spanish-speaking customers....
Customer Service Representative - PT
- New York, NY (21 miles from Montvale, NJ)
- 15 days ago
- New York, NY (21 miles from Montvale, NJ)
- 15 days ago
service....
Customer Service Representative- ERISA Fidelity Department
- Woodcliff Lake, NJ (1 mile from Montvale, NJ)
- 15 days ago
- Woodcliff Lake, NJ (1 mile from Montvale, NJ)
- 15 days ago
Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company Customer Service Representative- ERISA Fidelity Department at Colonial Surety Company in Woodcliff Lake, New Jersey...
Customer Service Representative II
- New York, NY (21 miles from Montvale, NJ)
- 18 days ago
- New York, NY (21 miles from Montvale, NJ)
- 18 days ago
Customer Service Representative II (Riverhead, NY)Description & RequirementsMaximus is currently looking for Customer Service Representative II to join our growing team....
Demographic Data for Montvale, NJ
Moving to Montvale, NJ? Find some basic demographic data about Montvale, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Montvale, NJ
Highest Education Level
Customer Services in Montvale, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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