Customer Service Jobs in Monroeville, NJ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 16 hours ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 16 hours ago
Job Description Performs specialized customer service activities and initiatives....
Customer Service Representative
- Swedesboro, NJ (12 miles from Monroeville, NJ)
- 20 hours ago
- Swedesboro, NJ (12 miles from Monroeville, NJ)
- 20 hours ago
Looks for ways to improve Customer Service Department and both the department's and individual' efficiencies and time management....
Retail Loss Prevention Customer Service Associate II
- Wilmington, DE (18 miles from Monroeville, NJ)
- 1 day ago
- Wilmington, DE (18 miles from Monroeville, NJ)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Runnemede, NJ (15 miles from Monroeville, NJ)
- 3 days ago
- Runnemede, NJ (15 miles from Monroeville, NJ)
- 3 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 5 days ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 5 days ago
Insurance experience preferable commercial insurance 2. Must obtain Property & Casualty Agent's license 2. Must participate in the Company's continuing education opportunities 3....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Talleyville, DE (22 miles from Monroeville, NJ)
- 5 days ago
- Talleyville, DE (22 miles from Monroeville, NJ)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative- Import-Export
- Pennsville, NJ (17 miles from Monroeville, NJ)
- 7 days ago
- Pennsville, NJ (17 miles from Monroeville, NJ)
- 7 days ago
Back-up for Customer Service Manager during his/her absence. Adheres to all applicable SHE, DOT, IMO, IATA, DEA and cGMP regulations. Your profile EDUCATION AND EXPERIENCE: An A.S....
- Pennsauken, NJ (21 miles from Monroeville, NJ)
- 20 days ago
- Pennsauken, NJ (21 miles from Monroeville, NJ)
- 20 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness....
Bilingual Customer Service Representative
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 26 days ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 26 days ago
Innova Solutions is immediately hiring for a Bilingual Customer Service Representative Position type: Full-time/ContractDuration: 6+ MonthsLocation: Philadelphia, PA - onsite-hybrid As a Bilingual Customer...
- Swedesboro, NJ (12 miles from Monroeville, NJ)
- 30+ days ago
- Swedesboro, NJ (12 miles from Monroeville, NJ)
- 30+ days ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative - Return Agent - Philadelphia International Airport
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 30+ days ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 30+ days ago
Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...
Customer Service Representative
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 60+ days ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 60+ days ago
Customer Service Representative Location 6925 Essington Ave, Philadelphia, PA, 19153, United States Job Category customer service, sales, call center Description Chapman Chevrolet is seeking Customer...
Customer Service Representative (Medicare)
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 60+ days ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 60+ days ago
The Customer Service Representative - MHT may be required to work overtime hours and/or to provide additional weekend coverage based on the business need....
Remote Work- Philadelphia, PA (21 miles from Monroeville, NJ)
- 60+ days ago
- Philadelphia, PA (21 miles from Monroeville, NJ)
- 60+ days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (18 miles from Monroeville, NJ)
- 90+ days ago
- Wilmington, DE (18 miles from Monroeville, NJ)
- 90+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Monroeville, NJ
Moving to Monroeville, NJ? Find some basic demographic data about Monroeville, NJ below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Monroeville, NJ
Highest Education Level
Customer Services in Monroeville, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Order Processing
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »