Customer Service Jobs in Monroe Township, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 22 Jobs

Customer Service Representative

  • Trenton, NJ (18 miles from Monroe Township, NJ)
  • moments ago
  • Trenton, NJ (18 miles from Monroe Township, NJ)
  • moments ago

The core responsibilities of this role include: Our customer service representatives act as a liaison to facilitate problem resolution through contact with stakeholders via email, phone and in person...

Part Time Customer Service Representative (remote)

  • Trenton, NJ (18 miles from Monroe Township, NJ)
  • 9 hours ago
  • Trenton, NJ (18 miles from Monroe Township, NJ)
  • 9 hours ago

PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

Customer Service Representative

  • Linden, NJ (22 miles from Monroe Township, NJ)
  • 8 days ago
  • Linden, NJ (22 miles from Monroe Township, NJ)
  • 8 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative- Independent Agent Channel

  • Woodbridge, NJ (16 miles from Monroe Township, NJ)
  • 14 days ago
  • Woodbridge, NJ (16 miles from Monroe Township, NJ)
  • 14 days ago

Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance Customer Service Representative- Independent Agent Channel at Plymouth Rock Assurance in Woodbridge, New Jersey...

Customer Service Representative

  • Piscataway, NJ (15 miles from Monroe Township, NJ)
  • 15 days ago
  • Piscataway, NJ (15 miles from Monroe Township, NJ)
  • 15 days ago

Provide support to customer service in order to resolve any order issue that arises....

Customer Service Representative

  • Somerville, NJ (21 miles from Monroe Township, NJ)
  • 15 days ago
  • Somerville, NJ (21 miles from Monroe Township, NJ)
  • 15 days ago

Excellent opportunity - position is located in Bridgewater/Raritan*** We are seeking a Customer Service Representative to join our team!...

Customer Service Representative

  • Cranbury, NJ (6 miles from Monroe Township, NJ)
  • 17 days ago
  • Cranbury, NJ (6 miles from Monroe Township, NJ)
  • 17 days ago

CUSTOMER SERVICE REPRESENTATIVE Customer Service Representative Reference Number: 5710254 Published Date: 04/09/2025 Job Type: Temporary Industry: Administration and Support Hours: Full Time Our client...

CWR-Customer Service Rep I

  • Edison, NJ (13 miles from Monroe Township, NJ)
  • 20 days ago
  • Edison, NJ (13 miles from Monroe Township, NJ)
  • 20 days ago

is hiring Customer Service Representatives in Edison, New Jersey....

CWR-Customer Service Rep I

  • Cranbury, NJ (6 miles from Monroe Township, NJ)
  • 27 days ago
  • Cranbury, NJ (6 miles from Monroe Township, NJ)
  • 27 days ago

Our client, a leader in the logistics industry, is seeking a Customer Service Representative I to join their team....

Loss Prevention Tactical Customer Service Associate II

  • Holmdel, NJ (13 miles from Monroe Township, NJ)
  • 28 days ago
  • Holmdel, NJ (13 miles from Monroe Township, NJ)
  • 28 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I

  • Piscataway, NJ (15 miles from Monroe Township, NJ)
  • 28 days ago
  • Piscataway, NJ (15 miles from Monroe Township, NJ)
  • 28 days ago

A High School Diploma or a GED is required A minimum of 2 years of Customer Service Experience....

Customer Service Representative

  • Pennington, NJ (19 miles from Monroe Township, NJ)
  • 30+ days ago
  • Pennington, NJ (19 miles from Monroe Township, NJ)
  • 30+ days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Pennington, New Jersey work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Work...

Customer Service Rep

  • Lake Como, NJ (21 miles from Monroe Township, NJ)
  • 30+ days ago
  • Lake Como, NJ (21 miles from Monroe Township, NJ)
  • 30+ days ago

Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

LP Customer Service Associate II Bridgewater NJ

  • Bridgewater, NJ (20 miles from Monroe Township, NJ)
  • 45+ days ago
  • Bridgewater, NJ (20 miles from Monroe Township, NJ)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II Watchung NJ

  • Watchung, NJ (21 miles from Monroe Township, NJ)
  • 45+ days ago
  • Watchung, NJ (21 miles from Monroe Township, NJ)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Monroe Township, NJ

Moving to Monroe Township, NJ? Find some basic demographic data about Monroe Township, NJ below.


Local
National
55,123
1,084
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Monroe Township, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Monroe Township, NJ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monroe Township, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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