Customer Service Jobs in Millburn, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 48 Jobs

Bilingual Customer Service Representative

  • Newark, NJ (6 miles from Millburn, NJ)
  • 60+ days ago
  • Newark, NJ (6 miles from Millburn, NJ)
  • 60+ days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Franklin Lakes, NJ (19 miles from Millburn, NJ)
  • 7 hours ago
  • Franklin Lakes, NJ (19 miles from Millburn, NJ)
  • 7 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Bayonne, NJ (11 miles from Millburn, NJ)
  • 7 hours ago
  • Bayonne, NJ (11 miles from Millburn, NJ)
  • 7 hours ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Loss Prevention Customer Service Associate II-1

  • Secaucus, NJ (12 miles from Millburn, NJ)
  • 18 hours ago
  • Secaucus, NJ (12 miles from Millburn, NJ)
  • 18 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)

  • Glen Rock, NJ (18 miles from Millburn, NJ)
  • 1 day ago
  • Glen Rock, NJ (18 miles from Millburn, NJ)
  • 1 day ago

Responsibilities As a key member of our team, you will be responsible for all aspects of Personal Lines customer service associated with existing agency accounts....

Retail Loss Prevention Customer Service Associate II

  • New York, NY (16 miles from Millburn, NJ)
  • 1 day ago
  • New York, NY (16 miles from Millburn, NJ)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

LP Customer Service Associate II Watchung NJ

  • Watchung, NJ (9 miles from Millburn, NJ)
  • 2 days ago
  • Watchung, NJ (9 miles from Millburn, NJ)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Bloomfield, NJ (7 miles from Millburn, NJ)
  • 2 days ago
  • Bloomfield, NJ (7 miles from Millburn, NJ)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative II

  • Jersey City, NJ (11 miles from Millburn, NJ)
  • 3 days ago
  • Jersey City, NJ (11 miles from Millburn, NJ)
  • 3 days ago

SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....

Loss Prevention Customer Service Associate II

  • Totowa, NJ (14 miles from Millburn, NJ)
  • 4 days ago
  • Totowa, NJ (14 miles from Millburn, NJ)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative (Onsite in Elizabeth, NJ)

  • Elizabeth, NJ (7 miles from Millburn, NJ)
  • 4 days ago
  • Elizabeth, NJ (7 miles from Millburn, NJ)
  • 4 days ago

Essential Duties and Responsibilities: - Ensure timely determination of daily assignments of elevated cases. - Report outcomes on an ongoing basis. - Educate clients via phone and email to support...

Will Call Customer Service Representative (CRL)

  • Secaucus, NJ (12 miles from Millburn, NJ)
  • 5 days ago
  • Secaucus, NJ (12 miles from Millburn, NJ)
  • 5 days ago

The Customer Service Rep will be in our Will Call department providing exceptional customer service to all C.R. Laurence customers. Through the detailed understanding of all C.R....

Samsung VOC Customer Service Representative, Bi-lingual Korean/English

  • Ridgefield Park, NJ (16 miles from Millburn, NJ)
  • 6 days ago
  • Ridgefield Park, NJ (16 miles from Millburn, NJ)
  • 6 days ago

follow up skills A team player, self-driven. flexible, dedicated individual 3+ years of experience handling customer service claims What You Can Expect From 2020 Companies We welcome every voice, and...

Customer Service Representative - FT

  • East Elmhurst, NY (22 miles from Millburn, NJ)
  • 8 days ago
  • East Elmhurst, NY (22 miles from Millburn, NJ)
  • 8 days ago

service....

Customer Service Rep I

  • Flushing, NY (24 miles from Millburn, NJ)
  • 11 days ago
  • Flushing, NY (24 miles from Millburn, NJ)
  • 11 days ago

What do our Customer Service Representatives (CSR) do? Our CSR's are the first contact to help resolve customers' concerns....

Demographic Data for Millburn, NJ

Moving to Millburn, NJ? Find some basic demographic data about Millburn, NJ below.


Local
National
7,649
411
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Millburn, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Millburn, NJ offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Millburn, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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