Customer Service Jobs in Matawan, NJ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Commercial Lines Customer Service Representative

Lakewood, NJ (23 miles from Matawan, NJ)
22 hours ago

Lakewood, NJ (23 miles from Matawan, NJ)
22 hours ago

Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....

Commercial Lines Customer Service Representative

Jersey City, NJ (23 miles from Matawan, NJ)
22 hours ago

Jersey City, NJ (23 miles from Matawan, NJ)
22 hours ago

Commercial Lines Customer Service Representative

Newark, NJ (22 miles from Matawan, NJ)
22 hours ago

Newark, NJ (22 miles from Matawan, NJ)
22 hours ago

Commercial Lines Customer Service Representative

Woodbridge, NJ (9 miles from Matawan, NJ)
22 hours ago

Woodbridge, NJ (9 miles from Matawan, NJ)
22 hours ago

Customer Service Representative (Onsite in Elizabeth, NJ)

Elizabeth, NJ (18 miles from Matawan, NJ)
4 days ago

Elizabeth, NJ (18 miles from Matawan, NJ)
4 days ago

Description & Requirements Time in position is waived for this role Maximus is currently hiring for full-time onsite customer service representative who will assist in processing consumer applications...

Retail Customer Service Associate

Freehold, NJ (12 miles from Matawan, NJ)
8 days ago

Freehold, NJ (12 miles from Matawan, NJ)
8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 320 W MAIN ST, FREEHOLD, NJ 07728...

Senior Customer Service Associate (Claims, Remote)

Newark, NJ (22 miles from Matawan, NJ)
11 days ago

Newark, NJ (22 miles from Matawan, NJ)
11 days ago

Job Classification: Operations - Insurance Operations The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers...

Remote Work

Customer Service Representative- Newark Airport

Newark, NJ (22 miles from Matawan, NJ)
11 days ago

Newark, NJ (22 miles from Matawan, NJ)
11 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

Jersey City, NJ (23 miles from Matawan, NJ)
13 days ago

Jersey City, NJ (23 miles from Matawan, NJ)
13 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Newark, NJ (22 miles from Matawan, NJ)
13 days ago

Newark, NJ (22 miles from Matawan, NJ)
13 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Woodbridge, NJ (9 miles from Matawan, NJ)
13 days ago

Woodbridge, NJ (9 miles from Matawan, NJ)
13 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Lakewood, NJ (23 miles from Matawan, NJ)
13 days ago

Lakewood, NJ (23 miles from Matawan, NJ)
13 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Elizabeth, NJ (18 miles from Matawan, NJ)
14 days ago

Elizabeth, NJ (18 miles from Matawan, NJ)
14 days ago

Customer Service Representative (Onsite in Elizabeth, NJ)Description & Requirements** Time in position is waived for this role**Maximus is currently hiring for full-time onsite customer service representative...

Customer Service Representative

Bayonne, NJ (19 miles from Matawan, NJ)
14 days ago

Bayonne, NJ (19 miles from Matawan, NJ)
14 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

Jackson, NJ (22 miles from Matawan, NJ)
14 days ago

Jackson, NJ (22 miles from Matawan, NJ)
14 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

View all 34 jobs

Demographic Data for Matawan, NJ

Moving to Matawan, NJ? Find some basic demographic data about Matawan, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Matawan, NJ

Local

National

Total Population

31,915

Number of Businesses

843

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

customer service

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Salary for Customer Service Jobs in Matawan, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Matawan, NJ offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Matawan, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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